Dogtra Edge RT Manual do Proprietário - Página 15
Procurar online ou descarregar pdf Manual do Proprietário para Equipamento de fitness Dogtra Edge RT. Dogtra Edge RT 17 páginas. Remote controlled dog training collars
Também para Dogtra Edge RT: Manual de definições (6 páginas), Manual do Proprietário (15 páginas), Manual do produto (14 páginas)
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TROUBLESHOOTING GUIDE
1. My dog is not reacting to the collar.
- Make sure the receiver/collar is turned on. To turn on/off
the receiver/collar, hold the red dot on the front of the
transmitter to the red dot on the receiver/collar.
- Be sure the strap is on the dog tight enough so that
both contact points are touching the dog's skin.
- The contact points may be too short for your dog's
thick or long coat. To place an order for longer contact
points, please contact Dogtra or a Dogtra dealer. If you
are already using longer contact points, you may need
to trim the hair on the dog's neck, so that both contact
points are touching the dog's skin.
- The intensity level may be too low for your dog.
Increase the stimulation until the dog responds, usually
by a neck movement, head shaking, or looking over the
shoulders. The response may be very subtle.
2. The LED indicator light comes on, but I do not feel any
stimulation.
- Your tolerance may be higher than your dog's. You may
need to try the unit on your fingertips where sensitivity
is higher and/or increase the stimulation level. Be sure
both contact points are touching both of your fingertips.
- The battery may be low, check the LED indicator light
on the transmitter and receiver/collar for battery life.
- Make sure the receiver/collar is coded to the transmitter.
To code the receiver/collar to the transmitter see section
10. Code Setting.
- If you have a full charge, and you have done all of the
above, your unit may need to be serviced. Please email
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us at [email protected], or call customer service at
1-888-811-9111.
3. The transmitter has no range, or the stimulation is
weaker when my dog is farther away.
- Check to see if your fingers are touching the antenna, as
the range may decrease substantially.
- The range indicated on the unit's box is for flat terrain
(line of sight). Heavy brush, trees, hills, buildings, and/or
moisture will affect the range of your unit. For the best
range, hold the transmitter vertically above your head,
and/or try moving to higher ground.
- Any electrical conductors will affect the range, such as
cars, chain-link dog runs, metal buildings, and radio
towers. For the best results, operate away from these
structures.
4. My units are not holding a charge.
- The charging pin may be damaged. A metal pin inside
the charging port should stand straight up and firm in
the center.
If the pin is wobbling, broken or missing, you will need
to send the unit in to the repairs department.
- The charging port must be clean prior to charging,
clean the dirt out with a cotton swab and some rubbing
alcohol. If the dog was in salt-water, be sure to rinse the
receiver and charging port with clean water.
- For Dogtra units over two years old from the purchase
date, the batteries may need to be replaced. Dogtra
strongly recommends sending the unit in for battery
replacement and inspection. Damages incurred to
the unit due to improper battery installations are not
covered under the warranty.
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