Ambient Weather WEATHER WINDOW Manual de início rápido - Página 11

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TROUBLESHOOTING

WI-FI CONNECTION PROBLEM DURING START UP

Confirm that the correct password is typed in the password field by pressing

the eye icon. If Wi-Fi still does not connect, you may need to temporarily

disable your router's 5 GHz band or change the names of your 2.4 GHz and 5

GHz networks so that they don't have the same name.

SCREEN FROZEN OR PROBLEM WITH SOFTWARE UPDATE

Restart your Weather Window by unplugging it, waiting 5 seconds, and then

plugging it back in to see if that resolves the problem.

LOST WI-FI CONNECTION

Touch the lower left corner of the screen to enter the settings menu. Press

the "Network Settings" button to change the WiFi network and password.

CHANGE MEASUREMENT UNITS AND 12/24 HOUR TIME FORMAT

Measurement units and time format can only be changed on AWN

("Units" menu).

CLEAR ALERT BELL

There are no alert details available on the Weather Window, so check the

AWN website or app to acknowledge and view the alert details. Once

acknowledged on AWN, the alert icon will disappear from the Weather

Window display on it's next screen refresh.

I DON'T HAVE A WEATHER STATION OR SENSORS

To include measurements on your Weather Window from public stations

owned by others, add the other stations your "favorites" list by navigating

to a map view, selecting a station, and then clicking the star next to the

station name.

CORRECT THE TIME DISPLAYED AT THE BOTTOM OF THE WEATHER

WINDOW DASHBOARD

Go to AWN and select "Devices", then use the drop down menu next to your

Weather Window device to select the correct time zone.

"STATION OFFLINE" DISPLAYED IN MEASUREMENT TILE

If the measurement is one of your devices, troubleshoot. If the measurement

is from a device that you don't own, wait for the owner to troubleshoot

SCREEN FROZEN

If the screen is frozen, unplug the device, wait 5 seconds, and plug it back in.

DO NOT use the reset button on the back of the device.

CLEANING THE SCREEN

Use a clean microfiber cloth

LOST AWN ACCOUNT PASSWORD

Go the login screen (https://ambientweather.net/signin) and tap the

"Forget your Password?" link.