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TABLE OF CONTENTS
. . . . . . . . . 1
Domestic . . . . . . . . . . . . . . . . . . . . . . . . 1
International. . . . . . . . . . . . . . . . . . . . . . 1
Operator Services. . . . . . . . . . . . . . . . . . 1
. . . . . . . . . . . . . . . . . . . . . . . . 2
911 Emergency Calls . . . . . . . . . . . . . . . 2
. . . . . . . . . 2
Directory Assistance . . . . . . . . . . . . . . . . 2
Directory Assistance Call Completion. . . . 2
Enhanced Directory Assistance . . . . . . . . 2
Services. . . . . . . . . . . . . . . . . . . . . . 3
Specialized Directory Listings . . . . . . . . . 3
. . . . . . . . . . . . . . 3
. . . . . . . . . . . . . . . . . . . 3
Feature availability may vary by market.
. . . . . . . . . . . . . . . . . . . . 4
Call Forwarding Selective . . . . . . . . . . . . 4
Call Forwarding Variable . . . . . . . . . . . 4-5
Call Waiting . . . . . . . . . . . . . . . . . . . . . 5
Caller ID . . . . . . . . . . . . . . . . . . . . . . . . 6
Caller ID with Call Waiting. . . . . . . . . . . . 6
Call Return . . . . . . . . . . . . . . . . . . . . . . 7
3-Way Calling . . . . . . . . . . . . . . . . . . . . 7
Repeat Dialing . . . . . . . . . . . . . . . . . . . . 8
Speed Dial 8 . . . . . . . . . . . . . . . . . . . . . 8
Anonymous Call Rejection . . . . . . . . . . . 9
Call Screening . . . . . . . . . . . . . . . . . . . . 9
Call Trace . . . . . . . . . . . . . . . . . . . . 9-10
Caller ID Blocking Per Call . . . . . . . . . . 10
Caller ID Blocking Per Line . . . . . . . . . . 10
Restrict Toll or International Calls. . . . . . 11
Third Party Calls. . . . . . . . . . . . . . . . . . 11
. . . . . . . . 12
Setting Up Voice Mail . . . . . . . . . . . 12-13
Accessing Voice Mail . . . . . . . . . . . . . . 13
Managing Your Voice Mail . . . . . . . . . . . 14
HOW TO MAKE CALLS USING YOUR
COMCAST DIGITAL VOICE SERVICE
Domestic
For local and regional calls, dial the area code, then the 7-digit number. For long distance calls,
dial
, plus the area code, then the 7-digit number.
1
International
To place the call yourself, dial
0
1
1
don't know the country code or want a Comcast Operator to place the call for you, just dial
Note:
Additional charges will depend on the service requested. For prices, call Customer Service.
Operator Services
If you'd like, an Operator will help you place certain types of calls.
• Collect calls - The operator will connect you and request payment from the called party.
• Person-to-person calls - The operator will connect you to a specific person and request
payment from the called party.
• Bill to third-party calls - The operator will connect you and request payment from a
third party.
• Busy line verify - The operator will check a phone number to verify whether there is a
conversation on the line.
• Busy line interrupt - The operator will interrupt a conversation on the line that was verified
as busy.
Additional charges will depend on the service requested. For prices, call Customer Service.
TO CONTACT YOUR OPERATOR, PRESS
0
H O W T O M A K E C A L L S U S I N G Y O U R C O M C A S T D I G I TA L V O I C E S E R V I C E
, plus the country code, then the phone number. If you
FOR LOCAL CALLS AND
0
0
FOR LONG DISTANCE CALLS.
.
0
1