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times to see if you notice a difference. If there is no glow, then the UV lights have burnt out

and need to be replaced. Visit www.AlenCorp.com or call 1-800-630-2396 to order a replace-

ment UV light. UV lights are like normal light bulbs and will last approximately 9 to 12 months

when operated continuously.

I have an issue not listed in this manual.

Please visit www.AlenCorp.com and send us a message or call 1-800-630-2396. A customer

service representative will respond to your inquiry in a timely manner, in most cases within a

couple of hours.

What information do I need when I contact customer service for warranty?

Please refer to the rating label on the side of the unit. This rating label has your unit's lot code

and other important information we need to assist you.

LIFETIME LIMITED WARRANTY

What Is Covered?

Alen offers the industry's first LIFETIME LIMITED WARRANTY program for all our air purifiers.

We warrant your Alen Air Purifier to be free from defects in materials or workmanship for as

long as you own it. Register your Alen Air Purifier at www.alencorp.com/register.

What Will Alen Do?

Alen will, at its option, either furnish a replacement part or replace your air purifier provided

the product is determined by Alen to be defective as a result of faulty material or workmanship

while in normal use. Replacement parts or units will, at Alen's option, be either new or refur-

bished. Alen's sole obligation under this warranty is to replace defective parts or replace your

air purifier free of charge. All parts or units that are replaced become the property of Alen.

How To Get Service?

This warranty will be valid only for units in possession of the original purchaser. Proof of

purchase must be presented to Alen's warranty service representative. To help us validate your

warranty, we encourage you to register your Alen Air Purifier at www.alencorp.com/register.

To obtain warranty service, complete our online form or call 1-800-630-2396. The defective

product or part must be shipped or delivered to Alen's authorized service center. All postage,

insurance and shipping charges are the responsibility of Alen and included in this warranty.

Your Lifetime Limited Warranty Program Remains In Effect Only If:

Your Alen Air Purifier is operated in accordance with the instructions provided in the Alen user

manual. This includes replacing the filter at least once a year to prevent excessive stress on

the motor.

Your Alen Air Purifier is connected to a proper power supply (see voltage label on unit).

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