Duke Energy Smart Meter Usage Gateway Простое руководство по настройке и подключению - Страница 2

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Setup Guide
1.
2.
Launch the Duke
Scan the bar code on
Energy mobile app
the Gateway to enter
and go to: Menu
the serial number, or
> Energy Usage
input it manually.
> Add a Gateway.
200653-smua-installation-instructions-update-final.indd 2
200653-smua-installation-instructions-update-final.indd 2
Gateway
Router
USB
3.
4.
Place the Gateway
Connect to the internet
next to your router.
by plugging one end of
the included ethernet
cable into the Gateway
and the other end into
your router.
5.
6.
Power the Gateway
Tap "Pair Gateway"
by connecting the
and wait for the
included power
check boxes in the
adapter and plugging
app to turn green.
into an electrical
outlet.
Troubleshooting
If you're having trouble pairing your Gateway through the app,
try checking the following items:
Your internet service needs to be active
You must have working internet service for your
Gateway to work.
Check your connections
Check ethernet cable and power adapter to ensure they
are connected properly and sercurely.
Power up and power down
Unplug the power adapter from the back of the Gateway.
Leave it unplugged for 15 seconds; then plug it back in.
Need support or additional information?
Contact us at
800.366.4703
or
3/4/20 10:52 AM
3/4/20 10:52 AM