IKEA LAGAN Руководство по эксплуатации и уходу - Страница 23

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IKEA LAGAN Руководство по эксплуатации и уходу

How long is the IKEA guarantee valid?

This guarantee is valid for five (5) years from the original date of purchase of Your

appliance at IKEA, unless the appliance is named LAGAN or TILLREDA in which case

two (2) years of guarantee apply. The original sales receipt is required as proof of

purchase. If service work is carried out under guarantee, this will not extend the

guarantee period for the appliance.

Who will execute the service?

IKEA "Service Provider" will provide the service through its own service operations

or authorized service partner network.

What does this guarantee cover?

The guarantee covers faults of the appliance which have been caused by faulty con-

struction or material faults from the date of purchase from IKEA. This guarantee applies

to domestic use only. Some exceptions not guaranteed are specified under the headline

"What is not covered under this guarantee?" Within the guarantee period, the costs to

remedy the fault (e.g., repairs, parts, labour and travel) will be covered, provided that

the appliance is accessible for repair without special expenditure. On these conditions

the local regulations are applicable. Replaced parts become the property of IKEA.

What will IKEA do to correct the problem?

IKEA appointed Service Provider will examine the product and decide, at its sole

discretion, if it is covered under this guarantee. If considered covered, IKEA Service

Provider or its authorized service partner through its own service operations, will

then, at its sole discretion, either repair the defective product or replace it with the

same or a comparable product.

What is not covered under this guarantee?

•

Normal wear and tear.

•

Deliberate or negligent damage, damage caused by failure to observe operating

instructions, incorrect installation or by connection to the wrong voltage, dam-

age caused by chemical or electrochemical reaction, rust, corrosion or water

damage including but not limited to damage caused by excessive lime in the

water supply, damage caused by abnormal environmental conditions.

•

Consumable parts including batteries and lamps.

•

Non-functional and decorative parts which do not affect normal use of the appli-

ance, including any scratches and possible colour differences.

•

Accidental damage caused by foreign objects or substances and cleaning or

unblocking of filters, drainage systems or soap drawers.

•

Damage to the following parts: ceramic glass, accessories, crockery and cut-

lery baskets, feed and drainage pipes, seals, lamps and lamp covers, screens,

knobs, casings and parts of casings. Unless such damages can be proved to

have been caused by production faults.

•

Cases where no fault could be found during a technician's visit.

•

Repairs not carried out by our appointed service providers and/or an authorized

service contractual partner or where non-original parts have been used.

•

Repairs caused by installation which is faulty or not according to specification.

•

The use of the appliance in a non-domestic environment i.e. professional use.

•

Transportation damages. If a customer transports the product to his home or an-

other address, IKEA is not liable for any damage that may occur during transport.

However, if IKEA delivers the product to the customer's delivery address, then

damage to the product that occurs during this delivery will be covered by IKEA.

•

Cost for carrying out the initial installation of the IKEA appliance. However, if

an IKEA appointed Service Provider or its authorized service partner repairs or

replaces the appliance under the terms of this guarantee, the appointed Service

Provider or its authorized service partner will reinstall the repaired appliance or

install the replacement, if necessary.

IKEA LIMITED GUARANTEE