AVAYA
VOIP & AURA MESSAGING USER MANUAL
Call Pickup (Ringing Number)
Pick up the handset or press the Handsfree button
If you have multiple phone numbers on your phone, press the button next to the number for
Handsfree or if you want the handset, lift the handset first and then press the button.
Directed Call Pickup
Pick up the handset
Press #99 and the extension that you want to pick up
Initiating Conference Calls
While on an active call, press the Conf soft key. The caller is put on hold and you will hear a dial
tone.
Dial the number you wish to have a conference call with.
Press the Conf soft key to conference all parties.
You may be able to conference up to six parties by repeating the first three steps.
The conference call remains connected ever if you disconnect from the conference call.
DIRECTORIES
Callers List
The callers list can store 100 incoming calls you received.
To View Callers List
Press the Directory button.
Using the Navigation Keys, scroll down until you see Callers List in the display screen.
Press the Select soft key. It will display the new and total number of incoming calls you
received.
Use the Navigation Keys to view the incoming call phone numbers by scrolling up or down.
To exit, press the Directory button.
Actions You Can Perform While Viewing Callers List
To Dial
o Press the Dial soft key to dial the number you are currently viewing.
o Before doing this, you must edit the number by inserting 9 in front of the phone
number.
To Edit
o Press the Edit soft key to edit the number you are currently viewing.
o Use the Navigation Key to place the cursor at the beginning of the phone number.
o Add the number 9 by pressing that number on the Keypad.
o Press the Done soft key to complete the editing process.
o You now can dial the number by pressing the Dial soft key.
o To exit and return to the previous menu, press the Cancel soft key.
University of Hawai'i – Leeward Community College
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