Avaya AASTRA 6757i Справочное руководство - Страница 6

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Avaya AASTRA 6757i Справочное руководство
voicemail after a set number of rings. Your phone screen displays a voicemail icon along with the
number of waiting messages, if you have unheard messages.

Handling Calls

When you are connected to a call, you can use the softkeys or hard keys on the phone to place a call on
hold, transfer a call, or conference.

Placing a Call on Hold

You can place an active call on hold by pressing the Hold key. When you place a call on hold, only your
phone can retrieve the call.

To place a call on hold

1. Connect to the call (if not already connected).
2. Press the Hold key.
The line/call appearance light begins to flash slowly and after a short time the phone beeps softly to
remind you that you still have a call on hold.

When on Hold

To let your caller know that they are still on hold, music plays softly. The call/line appearance light for
the line you are on remains solid to indicate that you are still connected.

Automatic Hold

When juggling between calls, you do not have to press the hold button to go from one call to the next.
The phone automatically puts your current call on hold as soon as you press a new line/call appearance
button. If you have more than one call on hold, you can reconnect to a held call by pressing the line/call
appearance button where that call is being held. Press Goodbye to disconnect the call.

Transferring Calls

Blind Transfer

A blind transfer is when you transfer a call directly to another extension without consulting with the
person receiving the call. To do this, simply complete the transfer immediately after you have entered
the number. The call goes directly to the extension or outside line you transferred to.

Consultative Transfer

You also have the option to consult with the person you are transferring the call to, before you complete
the transfer. To do this, simply remain on the line until the receiving party answers the call. After
consulting with the receiving party, you can either complete the transfer or cancel the transfer to go
back to the original call. When you lift the handset on the phone, the Transfer key displays on the
bottom set of softkeys by default. Use this key to transfer calls.
Use the following procedure to transfer a call to another extension.
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6757i Reference Guide