4601
4601 VoIP
Courtesy Telephone
User Guide
Telecommunications Center
Blair 153
417-836-8580
http://ntg.missouristate.edu
Feature Instructions
Conference
To add another party to a call-
1. Press [conference]
2. Dial the next phone number
3. Press [conference] again to join the call
Note: If no answer or busy, press the [drop] button.
*Note: Using a 4601 phone, a total of three parties
can be conferenced; you and two other calls. The
switchboard operator (dial 0) can conference up to six
parties. Conference calls exceeding these limitations
will require the assistance of an outside vendor to
connect all callers. Outside vendor information can be
obtained through the switchboard (dial 0).
To add a call on hold to the conference call-
1. Press [conference]
2. Select the line that is on hold
To drop the last party added-
1. Press [drop]
Note: All other parties must hang-up to disconnect
from the conference call.
Hold
To put a call on hold –
1.
Press [hold]
2.
Press the call appearance button (a or b) of the
held call to retrieve the call
To answer an incoming call while on another
call-
1. Press [hold]
2. Press the line (a or b) of the new call
Note: A conference call may be put on hold.
Transfer
To transfer a call to another extension-
1. Press [Transfer] to get dial tone
2. Dial the number
3. Press [Transfer] to complete
4. Hang-up
Note: If the line is busy or no answer, return to the
call by pressing the call appearance button (a or b).
Ring Volume
To adjust the ringer volume-
1.
Leave phone on hook
2.
Press the appropriate end of the volume button
bar, located just left of the keypad.
Message
Message lamp will light when you have voicemail. To
access messages follow your voicemail instructions.
Last Number Redial
To redial the last number dialed-
1.
Press [Redial] Button on Phone
System Features
System features are standard on most campus
phones.
Call Park
To place a call on hold, then retrieve the call
from another phone-
1. Press [Transfer] – listen for dial tone
2. Dial # 0—listen for three short
3. Press [Transfer] and hang-up
To retrieve a call-
1. Listen for dial tone
2. Dial # 7
3. Dial the extension where the call is parked
Call Pickup
To pick up a call at another extension in your
call group-
1.
Pickup handset
2.
Dial #4
Note: If two people pick up simultaneously, one will
hear a dial tone the other will hear the caller.
Send All Calls
To send all calls, except priority calls, to
coverage-
1. Pick up handset
2. Dial * 3 (hear confirmation tones)
To cancel send all calls-
1.
Pick up handset
2.
Dial # 3 (hear confirmation tones)
Voicemail
To login to your voicemail
-
1.
Press the [Message] button
2.
Follow the voice prompts from your voicemail
system.
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