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b. Press the digits on the dial pad that correspond to
the letters of the name of the person you want to
call. For example, press 764 to search for
someone whose name is Smith.
2. To search for a contact from the enterprise directory,
do the following:
a. On the Phone screen, press Contacts > Search
or press Main Menu > Contacts > Search.
b. Use the dialpad to enter the name.
c. Press Search.
To add the contact to the local contacts, press
+Contact.
Managing call history
Adding or deleting a call record from the
call history menu
1. Do one of the following:
• Press Recents.
• Press Main Menu > Recents.
2. Select the number that you want to add or delete.
3. Select Details.
4. Select one of the following:
• +Contact: To add a call record from the call history
menu to the contacts list.
• Delete: To delete a call record from the call history.
Using call related features
Parking and unparking a call
Use this procedure to park the active call and answer the
call from another extension.
This feature is only available in the Avaya Aura
environment.
Your system administrator must activate the feature for
your extension.
In the IP Office environment, this feature is supported
using short code dialing. Contact your system
administrator for the list of short codes.
1. While on an active call, press Main Menu > Features.
2. Use the Down Arrow key to go to the Call Park
screen.
3. Press Select or OK.
The phone parks the call.
4. To answer a parked call, press Main Menu >
Features.
5. Use the Down Arrow key to go to the Call Unpark
screen.
6. Press Select or OK.
7. Enter the extension from which the call was parked.
8. Press OK.
The phone unparks the call.
Toggling between calls
Use this procedure to toggle between active call
appearances.
Ensure that you have more than one active call
appearances.
1. Press Swap.
The current call goes on hold and the other resumes.
2. Press Swap again to go back to the first call.
Setting up automatic call back
When an extension is busy, use this procedure to receive
a call back automatically after the extension is free.
In the IP Office environment, this feature is supported
using short code dialing. Contact your system
administrator for the list of short codes.
Your system administrator must activate the feature for
your extension.
1. During an active call, press Main Menu > Features.
2. Use the Down Arrow key to go to the Auto Callback
screen.
3. Press Select or OK to activate Auto Callback.
When you end the callback call, the system
deactivates the feature automatically.
Activating EC500
Use this procedure to answer calls on your cell phone.
®
This feature is only available in the Avaya Aura
environment.
The system administrator must program the phone so that
you can receive incoming calls on your cell phone.
1. Press Main Menu > Features.
2. Use the Down Arrow key to go the EC500 screen.
3. Press OK.
Assigning Speed Dial
Use this procedure to assign speed dial numbers to your
contacts. You can assign up to nine speed dial entries.
This feature is only available in the Avaya Aura
environment.
1. Press Main Menu > Settings > Phone Settings.
2. Select Speed Dial.
3. Use the Up and Down Arrow keys to select a Speed
Dial number.
4. Press Contacts to select a contact.
5. Press Select to assign the contact to the selected
Speed Dial number.
You can assign only one contact to a Speed dial
number.
Display language
Setting the display language
1. Press Main Menu > Settings > Display Settings.
2. Select Language.
3. Press Select or OK to change the language.
4. Press Yes or OK when the phone prompts for
confirmation.
The phone returns to the Display Settings screen and
the language changes to the selected language.
For more information
Go to
www.avaya.com/support
information, including the user guide, administrator guide,
installation and maintenance guide, interactive document,
and software downloads.
®
®
for latest support
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