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CTI INSIGHT
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Making a Call
1. Lift the handset, press [Speaker], or select an available line and press [OK] in the center of the phone.
2. Dial [9] followed by the number.
Answering a call
1. Pick up the handset or,
2. Press the Speaker button located on the bottom of the left side of the phone or,
3. Press the black button underneath [Answer].
4. You may also press the black button underneath [Ignore] to stop the phone from ringing. The caller will still hear ringing and
eventually go to voicemail.
5. Additionally, you may press the black button [ToVM] to send the call directly to voicemail.
Putting a Call on Hold (Hold will appear on the bottom of the display once you are on an active call).
1. Press the black button underneath [Hold]. (The [Resume] button will replace the [Hold] button on the bottom of the display.
2. Press the black button underneath [Resume] or use the up & down arrows in the center of the phone and press [OK].
3. To connect to another call while on a call make sure you sure you put the first call on hold first.
4. As soon as you put the first call on hold you can press the black button underneath [Answer] to answer the call.
5. You will then use the up & down arrows in the center of the phone to retrieve the call from hold. You may either press the
[OK] or the [Resume] button.
Transferring a Call (Transfer will appear on the bottom of the display once you are on an active call).
1. Once you have the caller press the black button underneath [Transfer] and dial the telephone number, call the person from the
Contacts list, or call the person from the Call Log list.
2. Press the black button underneath [Complete].
3. To cancel a transfer, press [Cancel] and use the up & down arrows to return to the caller.
Conference Calls (With Conference you can have up to 6 people including yourself).
1. Once you are on active call, press the black button underneath [Conference].
2. Dial the telephone number, call the person from the Contacts list, or call the person from the Call Log.
3. Press the black button underneath [Join] to add the new person to the existing call.
4. If the person you are trying to contact is unavailable, press [Cancel] and return to the original caller.
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