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Making a Call

▪ Lift Handset or Press Speaker key, Choose from the following:

a) Dial Extension Number

b) Dial 9 + Phone Number

c) Press Contacts

Note: Press the Mute

they cannot hear you)

Call Handling

On an incoming call you can:

▪ Press Ignore to silence the ringer while ringing(call is silenced for you only) OR

▪ Press To VM to send the call straight to voicemail

Note: to pick up an incoming call to reception, lift handset and dial *75

Parking a Call for another Employee

▪ With the active call, Press an unlit Park key (ex. Park 1), key will then flash on all phones

▪ Call/Page employee to pick up "Park 1"

To Retrieve the Call: Lift handset, press the flashing Park key

Note: Placing a call on Hold will keep the call on your Personal call key and no one else will be able

to retrieve it

Transfer a Call

▪ With the active call, Press Transfer key

a) Enter an Extension Number

b) Dial 9 + Phone Number

c) Press Contacts

▪ Announce call (optional)

▪ Hang Up or Press Drop key

To Cancel: Press Cancel soft key

Transfer a Call to Voicemail

▪ With the active call, Press your Message

▪ Dial Extension Number (

To Cancel: Press Cancel soft key

Paging

(if Applicable)

▪ Lift Handset, press preprogrammed Page key

▪ Announce Call

▪ Press Drop key

to scroll through contacts

key while on a call to mute your voice (you will be able to hear the caller but

to scroll through contacts

to disconnect

press Contacts), then press Select soft key

to disconnect

, choose from the following:

key

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