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11.1 What to do if...

Problem

You cannot activate or oper-

ate the oven.

The oven does not heat up.

The lamp does not operate.

It takes too long to cook the

dishes or they cook too

quickly.

Steam and condensation

settle on the food and in the

cavity of the oven.

The display shows an error

code that is not in this table.

There is no good cooking

performance using the True

Fan Cooking PLUS function.

There is no good cooking

performance using the True

Fan Cooking PLUS function.

Possible cause

The oven is not connected

to an electrical supply or it is

connected incorrectly.

The oven is deactivated.

The clock is not set.

The necessary settings are

not set.

The automatic switch-off is

activated.

The Child Lock is on.

The fuse is blown.

The lamp is defective.

The temperature is too low

or too high.

You left the dish in the oven

for too long.

There is an electrical fault.

You did not activate the

True Fan Cooking PLUS

function.

You did not activate correct-

ly the True Fan Cooking

PLUS function with the Plus

Steam button.

Remedy

Check if the oven is correctly

connected to the electrical

supply (refer to the connec-

tion diagram if available).

Activate the oven.

Set the clock.

Make sure that the settings

are correct.

Refer to "Automatic switch-

off".

Refer to "Using the Child

Lock".

Make sure that the fuse is

the cause of the malfunction.

If the fuse is blown again

and again, contact a quali-

fied electrician.

Replace the lamp.

Adjust the temperature if

necessary. Follow the advice

in the user manual.

Do not leave the dishes in

the oven for longer than 15 -

20 minutes after the cooking

process ends.

• Deactivate the oven with

the house fuse or the

safety switch in the fuse

box and activate it again.

• If the display shows the

error code again, contact

the Customer Care De-

partment.

Refer to "Activating the True

Fan Cooking PLUS func-

tion".

Refer to "Activating the True

Fan Cooking PLUS func-

tion".