Fujitsu ScanSnap iScanner fi-6010N Руководство по началу работы - Страница 17

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Также для Fujitsu ScanSnap iScanner fi-6010N: Технические характеристики (2 страниц), Руководство по началу работы (21 страниц), Брошюра и технические характеристики (2 страниц), Руководство по началу работы (45 страниц), Инструкции по очистке (2 страниц), Инструкции по очистке (2 страниц)

Fujitsu ScanSnap iScanner fi-6010N Руководство по началу работы

■ Failure to Connect to a Server using its IP Address

If a server cannot be connected to by using its IP address, and does not respond to a ping test, try the following steps:
No.
Problem
1
Connection error between a server and the
scanner, or problem with the LAN cable.
2
IP address or subnet mask is invalid.
3
When using DHCP, the DHCP server does
not operate normally, or there is a problem
with the DHCP server settings.
4
Another host or communication device is
connected using the same IP address as
the scanner.
5
Access is denied due to the establishment
of a firewall between the server and the
scanner.
Action
Check that the LAN cable has been attached to both the scanner
and server correctly.
If the server is connected using a LAN cable (straight type), in
case auto-mdi (automatic selection) is not supported, a LAN
cable (crossover type), switch, or router is required between the
scanner and server.
If this is not the case, the LAN cable may be faulty. Find a
LAN cable that functions normally and try again.
On the "IP Address" screen, check that the IP address or subnet
mask settings are correct.
For more details about the "IP Address" screen, refer to "3.5
Setting the IP Address/DHCP" (page 7).
Check the DHCP server connection status and the details of the
server settings.
If using DHCP, on the "Network Status" screen, check that IP
address, subnet mask, and default gateway settings are all cor-
rect.
If these settings are not correct, the DHCP server may not oper-
ate normally, or the DHCP server may not assign valid IP
addresses because of restricted number of leases or MAC
address validation.
If the DHCP server operating environment is changed, restart
the scanner.
The "Network Status" screen can be displayed as follows:
1.
Select the [Network Settings] tab on the top menu.
2.
Press the [
] button on the left side menu.
3.
Select the [Network Status] tab on the left side menu.
If the same IP address has already been used by another host or
communication device, then even if the other device has been
given a different IP address the server may not recognize the
scanner's "duplicate" IP address until it is rebooted. Restart the
server.
If a duplicate IP address connection from another host or com-
munication device exists on a LAN, both it will be unusable.
If a duplicate IP address connection from another host or com-
munication device exists, pull out its LAN cable and restart the
server.
If a firewall has been established between the server and the
scanner, check that it has not been set to deny access to the net-
work.
23
No.
Problem
6
The network link speed/duplex mode for
the scanner and server are invalid, or
Auto-Negotiation is not supported by the
server.
■ Failure to Connect to a Server using its Host Name or FQDN
If a server cannot be connected to by using its host name or FQDN, and does not respond to a ping test, try the following
steps:
No.
Problem
1
Same as in "Failure to Connect to a Server
using its IP Address" (page 23).
2
The scanner's DNS server or WINS server
settings are invalid.
3
The DNS server or WINS server is not
functioning normally, or there is an error
with the DNS or WINS server network
connection.
■ Failure to Access the Scanner using a Web Browser, Admin Tool, or Central
Admin Server
If access is not possible when attempting to connect to the scanner using a Web browser or the Admin Tool, or when
attempting to connect to the Central Admin Server from the Central Admin Console, try the following steps:
No.
Problem
1
Same as in "Failure to Connect to a Server
using its IP Address" (page 23).
2
The DNS server or WINS server is not func-
tioning normally, or the scanner name has
not been registered in the DHCP or WINS
server.
Action
For this scanner, the default [Link Speed/Duplex Mode] setting
is "Auto-Negotiation".
On the "Network Status" screen, match the scanner and server's
network link speed/duplex mode settings.
If the problem persists in spite of having set both the scanner
and server's network link speed/duplex settings to "Auto-Nego-
tiation", change "Auto-Negotiation" to a fixed mode and check
again.
On the "Network Status" screen, change [Link speed / Duplex
mode] from "Auto-Negotiation" to a fixed mode.
This can be changed as follows:
1.
Select the [Network Settings] tab on the top menu.
2.
Press the [
] button on the left side menu.
3.
Select the [Network Status] tab on the left side menu.
4.
On the "Network Status" screen, select [Link Speed/Duplex
Mode].
5.
Press the [OK] button.
Action
Check if a network connection is possible by trying the same
solution for "Failure to Connect to a Server using its IP
Address" (page 23).
Check that the DNS and WINS server settings are correct.
Ping the DNS and WINS servers to check they are functioning
normally.
If the DNS or WINS server is not functioning, request the net-
work administrator to check its status.
Action
Check if a network connection is possible by trying the same
solution for "Failure to Connect to a Server using its IP
Address" (page 23).
Check the connectivity of the specified IP address.
If it is possible to connect the scanner using the Admin Tool
with a specified IP address, specify the scanner's IP address
in the DNS or WINS server. Also, check the DNS or WINS
server settings on the Admin Tool or Web browser.
24