Troubleshooting
Your washing machine could fail to work. Before calling for Assistance (see page 12), make sure the problem
can't easily be solved by consulting the following list.
Problem
The washing machine won't
start.
The wash cycle won't start.
The washing machine fails to
load water (The wording H2O is
displayed).
The washing machine
continuously loads and unloads
water.
The washing machine does not
drain or spin.
The washing machine vibrates
too much during the spin cycle.
The washing machine leaks.
The machine is blocked and the
display shows an anomaly error
code (i.e. F-01).
There is too much foam.
Possible causes/Solution:
The appliance is not plugged into the socket, or not enough to
make contact.
There has been a power failure.
The appliance door is not shut properly (the word DOOR is
displayed).
The
button has not been pressed.
The START/RESET button has not been pressed.
The water tap is not turned on.
A delayed start has been set (using the Delay Timer, see page 7).
The water inlet hose is not connected to the tap.
The hose is bent.
The water tap is not turned on.
There is a water shortage.
The water pressure is insufficient.
The START/RESET button has not been pressed.
The drain hose is not fitted between 65 and 100 cm from the floor
(see page 3).
The free end of the hose is underwater (see page 3).
The wall drainage system doesn't have a breather pipe.
If the problem persists even after these checks, turn off the water tap,
switch the appliance off and call for Assistance. If the dwelling is on one of
the upper floors of a building, there may be drain trap problems causing the
washing machine to load and unload water continuously. In order to avoid
such an inconvenience, special anti-drain trap valves are available in shops.
The programme does not foresee the draining: some programmes
require enabling the draining manually (see page 6).
The Easy iron option is enabled: to complete the programme, press
the START/RESET button (see page 7).
The drain hose is bent (see page 3).
The drain duct is clogged.
When the machine is installed, the locking screws for the oscillating
assembly are still in place. Remove the screws (see page 2).
The washing machine is not level (see page 2).
The washing machine is closed in between furniture cabinets and
the wall (see page 2).
The water inlet hose is not screwed on correctly (see page 2).
The detergent dispenser is obstructed (to clean it, see page 10).
The drain hose is not secured properly (see page 3).
This means there is a problem with the machine. Before calling
Assistance, please follow the set of instructions below:
1. Switch off the machine.
2. Remove the plug connecting the appliance to the mains supply and
wait for at least 40 seconds.
3. Place the plug back into the socket.
4. Switch on the machine.
5. If the problem is still evident after this process has been carried out,
contact Assistance.all for Assistance because this means there is an
abnormality.
The detergent is not suitable for machine washing (it should bear
the definition "for washing machines" or "hand and machine wash",
or the like).
You used too much detergent.
GB
11
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