7
Processor exception error
8
Video display memory error
9
Optional ROM checksum error
10
CMOS memory error
11
BIOS checksum error
System Messages
The first column in Table 3 lists (in alphabetical order) system messages that may appear on the screen during the boot routine or during normal
computer operation. The second column in the table lists probable causes of the messages, and the third column either provides a corrective
action or refers you to a source for resolving the problem.
Table 3. System Messages
Message
8042 Gate-A20 Error
Address Line Short!
C: Drive Error
C: Drive Failure
Cache Memory Bad, Do
Not Enable Cache
Ch-2 Timer Error
CMOS Battery State
Low
CMOS Checksum
Failure
CMOS Display Type
Mismatch
CMOS Memory Size
Mismatch
CMOS System Options
Not Set
CMOS Time and Date
Not Set
Diskette Boot
Failure
DMA Error
DMA 1 Error
DMA 2 Error
FDD Controller
Failure
HDD Controller
Failure
INTR1 Error
INTR2 Error
obtaining technical assistance.
See "Contacting Dell" in the Solutions Guide for instructions on
obtaining technical assistance.
See "Contacting Dell" in the Solutions Guide for instructions on
obtaining technical assistance.
See "Contacting Dell" in the Solutions Guide for instructions on
obtaining technical assistance.
See "Contacting Dell" in the Solutions Guide for instructions on
obtaining technical assistance.
See "Contacting Dell" in the Solutions Guide for instructions on
obtaining technical assistance.
Possible Cause
The keyboard controller failed its test.
Error in the address decoding circuitry in the
memory.
The hard drive is not working or is not
configured correctly.
Cache memory is not operating.
System board timer error occurred.
The system configuration information in the
system setup program is incorrect, or the
battery charge may be low.
Drive A or B is present but has failed the BIOS
POST.
Error in the DMA controller on the system
board.
BIOS cannot communicate with the floppy drive
or hard drive controller.
Interrupt channel on the system board failed the
POST.
Corrective Action
If you receive this message after making changes in the
setup
program, enter the program and restore the original value
(s).
Reseat the memory
modules.
Ensure that the
drive
is installed correctly in the chassis and
defined correctly in the
system setup
See "Contacting Dell" in the Solutions Guide for instructions
on obtaining technical assistance.
See "Contacting Dell" in the Solutions Guide for instructions
on obtaining technical assistance.
Enter the
system setup program
configuration; then restart the computer.
Ensure that the
drive
is installed correctly in the computer frame
and defined correctly in the
system setup
interface cable at both ends.
The keyboard or
system board
Ensure that the
drive
is installed correctly in the computer frame
and defined correctly in the
system setup
interface cable at both ends.
The keyboard or
system board
system
program.
and verify the system
program. Check the
may need to be replaced.
program. Check the
may need to be replaced.
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