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the user to insert the resource CD. This will restart the system and the diagnostics will run from the
resource CD.
The PSA runs a low‐level check on the following hardware devices:
•
System board
•
Keyboard controller
•
Hard drive controller
•
LCD
•
Memory
If a test fails, the PSA issues a beep code and an on‐screen error code or both. Error codes can be looked
up in the Quick View diagnostic accompaniment, and must be referenced in the online service request.
The following is a sample list of PSA error codes:
Error Code
Error Message
1000‐0111
(Name of Exception) exception occurred at selector XXh offset XXh.
1000‐0122
Memory test initialization failure.
10000‐0123
Memory integration test failed.
1000‐0141
No drive detected.
1000‐0142
Drive Self Test failed. Status byte = XXh.
1000‐0143
Drive Smart read command failed
1000‐0144
No support for Drive Self Test
1000‐0145
Timeout waiting for Drive Self Test to complete.
1000‐0146
DST Log contains previous error(s)
PSA+ Diagnostics
PSA+ Diagnostics is a newer version of the PSA Diagnostics utility.
•
It is not available on all systems due to space limitations on the BIOS chip.
•
Systems that do not have enough space on the chip will use the standard PSA Diagnostics.
•
Aside from changes in the look and feel, there are some other differences between the PSA+ and
the original PSA Diagnostics:
o Version Numbering – PSA+ Diagnostics has version numbers starting with 4, as in: 4xxx.
The standard PSA Diagnostics has version numbers starting with 3, as in 3xxx.
o Error Numbering – PSA+ Diagnostics has error codes starting with a 2, as in: 2000‐xxxx.
The original version has error messages starting with 1, as in 1000‐xxxx.
o Initial Touchpad Check – PSA+ Diagnostics incorporates a touchpad check when
launched, whereas the standard PSA Diagnostics version does not.
o MpMemory Algorithms – One of the most important feature enhancements for the
PSA+ Diagnostics is the inclusion of MpMemory algorithms for enhanced testing of
system memory. These algorithms are not present in the standard version. The
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