Allied Telesis AT-2700 series Руководство по быстрой установке - Страница 2

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The Configuration and Diagnostics Utility: SETUP27

In PCI Ethernet adapter cards, most operating parameters are under

PCI-bus control. The Allied Telesyn SETUP27 configuration and diag-

nostics program allows you to:

•

View the configuration

•

Run diagnostic tests on the EEPROM, on adapter card/computer

communications, and on network communications

•

View context-sensitive configuration and diagnostics help

•

Switch between full- and half-duplex (requires a full-duplex hub;

default is half-duplex) or force speed (default is auto detect)

•

View configuration-information files about many different

network operating systems

Although not required for operation, it's a good idea to run diagnostic

tests every time you install an adapter; first test the adapter card off the

network, then again after attaching it to the network. If you are installing

the AT-2700 PCI Fast Ethernet Network Adapter Card in a network oper-

ating system not covered in this guide, you also may wish to consult one

of the information files available through SETUP27.

To launch and run SETUP27:

Reboot the computer in DOS with no drivers loaded. (In Windows

9x, boot into the Command prompt only option. Press the

key

when the message Starting Windows 9x appears, and select Startup

Menu choice 6. Command prompt only.)

Insert the CardAssistant diskette in the floppy drive and launch

SETUP27; type

a:\setup27

The opening screen displays a table of adapter cards installed in

your computer. Select the adapter card you wish to view. Select

Configuration or Diagnostics or View information from the main

menu. (To see a help screen within SETUP27, press the

key.)

To run the network diagnostics:

The CardAssistant Network test is a live send/receive exercise, involving

sending packets to a respondent (or more) on the network and counting

the responses. You set up at least one computer to act as responder first

then set up and start the sender. For each computer:

Make sure the cable is connected to the network and you get a

valid Link indication.

Launch SETUP27, choose an adapter card from the opening

screen, and from the main menu select Diagnostics and then select

Network test.

Press

to start the sending machine. The sender counts packets

sent and received. The number of packets received should be the

number sent times the number of respondents.

LED Status

Label

Function

Description

100

100 Mbps

Connection established at 100 Mbps

ACT

Activity

Read/write activity on the segment

LNK

Link pulse

Link pulse detected on segment

Advanced Topics

Allied Telesyn supplies information files on the CardAssistant diskette

and an on-line guide on our website.

If you are installing the adapter card in one of the following situations,

you may wish to refer to this additional information for the particular

network software you are using.

Multiple card installation

How to see MAC address

Novell server support

ODI support

UNIX support

Removing a driver

Files needed for install listed

Advanced cabling considerations

Sample configuration files

PCI bus considerations

100 Megabit considerations

Full-duplex operation

ACPI/Wake on LAN

To view SETUP27 topics

Insert the CardAssistant diskette in the diskette drive and type:

a:\setup27

To view the on-line guide

Point your browser to http://www.alliedtelesyn.com. The manuals are

located in the Technical Support section in .pdf format.

Troubleshooting Tips

A networked computer system is a complex combination of hardware

and software, all of which must function for data communication to

work. Although most problems occur when the adapter card is first being

installed or when someone changes something in the network, a problem

could be caused by your computer software, by cabling, or by many com-

ponents elsewhere in the network. The following list offers some general

guidelines for troubleshooting the AT-2700 PCI Fast Ethernet Network

Adapter Card.

Carefully observe the behavior of the system and identify the exact

symptoms. Gather information about the system and its compo-

nents, such as device drivers, memory and extensions (e.g.,

QEMM), other peripheral adapter cards and the use of I/O ports

and IRQs. Record your interaction with the computer, noting the

conditions, your actions and the responses. Analyzing this infor-

mation will help you diagnose the cause of the failure. Experiment

with possible solutions. As you experiment, vary only one factor

at a time.

Substitute known good equipment to see if the problem is elimi-

nated.

Don't overlook the obvious. Make sure the adapter card is seated

in the computer and the cables and connectors are securely

attached.

Check your computer manual for BIOS Setup instructions (some-

times called CMOS Setup). Make sure the PCI slot is enabled. In

some mixed ISA/PCI PCs you must make sure the PCI slot has a

unique interrupt request (IRQ) number assigned.

Check the LNK indicator light. If the LNK indicator does not

light, make sure the cabling is intact and connected to a function-

ing network port, and the network port speed and duplex settings

match those of the network adapter card. If the LNK indicator

lights but data transfer is slow, collision-prone, or non-existent,

verify that your cable is of Category 3, 4, or 5. Category 1 and 2

voice-grade cable will not work properly. If the cable is more or

less round in section, you probably have data grade cable, cor-

rectly paired, and no transmission problems. If, however, the cable

appears flat in cross-section (as Silver Satin telephone-type cable)

you probably have voice-grade cable and transmission problems.

If it looks like telephone cable, double-check.

If you are using EMM386.EXE, verify that you have version 4.49

or higher. Lower versions of EMM386 can cause a PCI machine to

lock up or reboot. Version 4.49 ships with DOS 6.22 and is avail-

able on the Microsoft forum on CompuServe.

If you suspect the network adapter card is not working properly,

disconnect the network cable and run CardAssistant diagnostics

after rebooting and with no drivers loaded. If CardAssistant soft-

ware does not detect the adapter card, it could mean a conflict

between the adapter card and another device, an adapter card fail-

ure, or a slot failure. You may need to reconfigure the other device

to avoid the conflict. Try installing the AT-2700 PCI Fast Ethernet

Network Adapter Card in another slot, then, if necessary, in

another computer.

If the adapter card passes diagnostics, try reconnecting the com-

puter to the network. A failure may be caused by physical medium

connections or by corrupted network software. You can test the

connectors and cables by swapping them for known good ones.

Replace corrupted network software.

If, after installing and loading the driver, an error message is

returned indicating that the device could not be found, and you

have verified that the BIOS setup and/or the PCI setup procedure

for the slot in use is correct, then re-load the driver with the fol-

lowing switch in the appropriate configuration file for your driver:

BUSTYPE = PCI1

The exact format of this switch will depend upon the driver in use.

For example, for the ODI workstation driver, add this line to the

NET.CFG file in the LINK DRIVER section for the AT-2700TX

card (omit the = sign). For the NDIS 2.0 driver, add this line to the

AT-2700 section of the PROTOCOL.INI file.

If your computer is supported by a system administrator or network

administrator, this person can often provide the most help in resolving a

problem. Allied Telesyn dealers also provide technical support for instal-

lation problems. You can contact the dealer where you bought your

AT-2700 PCI Fast Ethernet Network Adapter Card for local assistance.

Technical Support or Service

You can contact the dealer where you bought your AT-2700 PCI Fast

Ethernet Network Adapter Card for local assistance. If local help is

unable to resolve your problem, Allied Telesyn offers technical support

via fax or telephone. Refer to the http://www.alliedtelesyn.com website

for current world-wide office locations.

950 Kifer Road, Sunnyvale CA 94086 USA Tel: (408) 730-0950

permission from Allied Telesyn International, Corp.

Ethernet is a registered trademark of Xerox Corporation. All other product names, company

names, logos or other designations mentioned herein are trademarks or registered trademarks of

their respective owners.

PN 613-10700-00 Rev. B

Network

Adapter

Card

AT-2700 Series

Quick Install

Guide

FOR USE WITH AT-2700TX AND AT-2700FX

PRODUCTS