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Getting Help
Technical Assistance
If you need assistance with a technical problem, use Dell's extensive suite of online services
available at Dell Support at support.dell.com for help with installation and troubleshooting
procedures. For more information, see "Online Services."
If you cannot resolve the problem using the online services, call Dell for technical assistance. See
"Contacting Dell."
NOTE:
Call technical support from a phone near or at the system so that technical support can assist you with
any necessary procedures.
NOTE:
Dell's Express Service Code system may not be available in all countries.
When prompted by Dell's automated telephone system, enter your Express Service Code to
route the call directly to the proper support personnel. If you do not have an Express Service
Code, open the Dell Accessories folder, double-click the Express Service Code icon, and
follow the directions.
For instructions on using the technical support service, see "Technical Support Service" and
"Before You Call."
NOTE:
Some of the following services are not always available in all locations outside the continental U.S. Call
your local Dell representative for information on availability.
Online Services
You can access Dell Support at support.dell.com. Select your region on the WELCOME TO
DELL SUPPORT page, and fill in the requested details to access help tools and information.
You can contact Dell electronically using the following addresses:
•
World Wide Web
www.dell.com/
www.dell.com/ap/ (Asian/Pacific countries only)
www.dell.com/jp (Japan only)
www.euro.dell.com (Europe only)
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Getting Help