Awair Glow Руководство пользователя - Страница 8

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Duration and Coverage

One (1) year Limited Hardware Warranty. Subject to the additional terms and conditions set

forth below, Bitfinder provides the following Limited Warranty only to the person or entity that

originally purchased the Device from Bitfinder or from one of its authorized resellers or

distributors;

Limited Warranty

Bitfinder warrants the Device against defects in materials and workmanship under normal use

for a period of one (1) year from the date of original purchase and with respect to pre-orders

from the date the pre-orders are shipped ("Warranty Period"). If a Device is returned to Bitfinder

during the Warranty Period as provided below, and Bitfinder determines that the Device is

defective, Bitfinder will either repair or replace the unit with either a new or a refurbished Awair,

or refund the original purchase price (less any discounts or promotional codes) in return for the

Device, at its option. If the Warranty Period has expired or is otherwise not applicable as per the

Scope and Limitation on Warranty (below), we will return the Device to you. More information

about this warranty can be found at http://support.getawair.com.

Satisfaction Return Policy

If you are the original purchaser of the Product and you are not satisfied with this Product for

any reason, you may return it in its original condition within thirty (30) days of the original

purchase and receive a full refund. To return your product you need to contact customer support

for an RMA number. RMA numbers are valid for 30 days after issuance, product returned after

that will be returned to the customer.

Return and Warranty Service Process

Please review the online help resources at

http://support.getawair.com

prior to seeking warranty

service. To obtain warranty service, you must first obtain a Return Merchandise Authorization

(RMA) number from a Customer Support Representative (CSR) at Bitfinder. Customer Support

contact information can be found by visiting http://support.getawair.com. Bitfinder may attempt

to troubleshoot a warranty-related problem prior to issuing a RMA number. Bitfinder may ask for

additional information upon request. Issued RMA numbers remain valid for thirty days from

issuance. Once an RMA number is obtained, your Device must be shipped freight prepaid;

together with proof of purchase and all accessories, either its original packaging or packaging

affording an equal degree of protection, to the Bitfinder authorized distribution facility identified

by the CSR. Failure to return any of the accessories may result in a delay and/or result in a

credit to Bitfinder or an invoice for the missing accessories.

In performing warranty service, Bitfinder may furnish replacement parts on an exchange basis

and replaced parts will become the property of Bitfinder. Replacement parts provided by

Bitfinder shall be new or refurbished and of comparable quality, and may be a different part that

contains compatible features and functions. You will reimburse Bitfinder for the inspection,

testing and repair of returned equipment determined by Bitfinder not to be defective or which

falls under one of the warranty exclusions described below (as well as pay all shipping and

handling charges). In all cases, Bitfinder's determination as to whether or not the equipment is

defective and covered by warranty will be final. Any replacement equipment will be warranted