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QuickSpecs

HP Server Support

Care Pack Installation

Hardware Installation (Electronic)

Three-year limited warranty, including hardware diagnostic support, pre-failure warranty (coverage of hard drives, memory and

processors). The warranty is fully supported by HP Services and a worldwide network of resellers and service providers. In addition

90-day's getting started software telephone support may be covered under the warranty or available for an additional fee.

Enhancements to warranty services are available through HP Care Pack services.

NOTE: Limited warranty is 3 year parts only

NOTE:

Care Pack services provide a range of life cycle support options that let you choose the service levels that meet your business

requirements, from basic to mission-critical.

A full range of HP Care Pack hardware and software services are available including:

Installation and start up

Education courses

Extended onsite hardware coverage hours from same business day 13 hours, 5 day to 24 hours, 7 days call window with

options including 4-hour response or 6-hour Call To Repair

Comprehensive range of software technical support for Microsoft, Linux, ProLiant Essentials and VMWare-based IT solutions

helping to deliver high level of application availability. Response times range from 30 mins for critical problems to 2 hours.

System Management, Performance Services and Mission Critical Support Solution

HP Care Pack Services include HP branded hardware options qualified for the server, purchased at the same time or afterwards,

internal to the enclosure, as well as 22" and smaller external monitors and tower UPS options up to 3KVA. 22" and smaller external

monitors will be covered at the same service level and coverage period as the server. For servers or storage systems installed within a

rack, service also covers all HP qualified rack options installed within the same rack.

NOTE: For more information on HP Care Pack services, contact any of our worldwide sales offices or resellers or visit our worldwide

NOTE:

Web site on the internet at:

http://www.hp.com/hps/carepack

NOTE:

NOTE: For more complete information on HP Services offerings, customers and resellers, please visit us at:

http://www.hp.com/hps

NOTE: Additional information regarding worldwide limited warranty and technical support is available at:

NOTE:

http://h18004.www1.hp.com/products/servers/platforms/warranty/index.html

HP ProLiant Server Support

All ProLiant Servers running any operating system is supported on both the 0x1x8 and 0x2x16 HP Server Console Switches.

HP Integrity Server Support

Server

HP Integrity rx1600

HP Integrity rx1620

HP Integrity rx2600

HP Integrity rx2620

HP Integrity rx4640

HP Integrity rx5670

HP Integrity rx7620

HP Integrity rx8620

HP Integrity Superdome

Servers

HP-UX

HP-UX 11i v2

Windows Server 2003

HP-UX 11i v2

Windows Server 2003

HP-UX 11i v2

Windows Server 2003

HP-UX 11i v2

Windows Server 2003

HP-UX 11i v2

Windows Server 2003

HP-UX 11i v2

Windows Server 2003

Not Supported

Windows Server 2003

Not Supported

Windows Server 2003

Not Supported

Use HP IP console

262585-B21 or

DA - 11451

Canada — Version 9 — September 26, 2005

Windows

Red Hat, SUSE

Not Supported

262586-B21

HP IP Console Switches

Linux

Interface Adapter

U2871E

USB

N/A

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