Dickinson Spitfire180 Руководство по эксплуатации и установке - Страница 12
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1. The customer can contact us directly to settle any warranty issues. We
are pleased to help. Call us toll free 1-800-659-9768 or email:
2. If the customer is returning a complete product they see as defective,
be sure the product has been assembled correctly and is being used
correctly. If you are not sure please call our Technical Help
Department @ 1-800-659-9768. Dickinson Marine will not provide
credit for used products that are not defective. In these cases, it is best
to call the factory to determine if the product is being used correctly
or has been assembled correctly or is in fact defective.
3. All products being sent back to Dickinson Marine must have a Return
Authorization Number. Contact us at Dickinson Marine toll free 1-
800-659-9768 or e-mail
Return Authorization Number. This allows us to track and process
your return. Once you have received an RA# from us, include your
proof of purchase and ship to the address below. We recommend you
ship using the mail service insured and retain a tracking number.
Customers are responsible for the shipping costs for all returns and
exchanges.
4. Products that are demonstrably older than the warranty period or those
that have obviously been misused will not be returned, exchanged, or
repaired.
Non-defective Returns & Exchanges
Dickinson reserves the right to apply a 20% restocking fee for returned
product sent back. An RA # will be needed from the factory to facilitate any
return. Credits will be made at the last purchased price for that part number.
Limited Warranty
www.dickinsonmarine.com
Dickinson Marine Returns
Unit# 101-17728 66 Ave
Surrey, BC
V3S 7X1 Canada
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Form#7.2-257 Issue#2
12
to obtain a