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H A N SGROHE, I N C . LI M IT ED WARRAN T Y

Offering our customers the highest quality at all times is a funda-

mental part of the Hansgrohe, Inc. company philosophy. We of-

fer consumers a limited warranty on our hansgrohe

branded products.

This warranty is limited to products manufactured by Hansgrohe, Inc.

that are purchased from a Hansgrohe, Inc. authorized seller by a

consumer in the United States or Canada after September 1, 2019,

and installed in either the United States or in Canada.

WARR ANT Y

Hansgrohe, Inc. warrants to the original consumer purchaser that

hansgrohe and AXOR products will be free from defects in material

and workmanship for as long as the original consumer purchaser

owns both the product and the home in which the product was origi-

nally installed. For commercial purchasers, the warranty period is

(a) one (1) year for hansgrohe products and (b) five (5) years for

AXOR products, in each case from the date of purchase. The war-

ranty period for products in the Rubbed Bronze, Matte Black and

Matte White finishes are three (3) years from the date of purchase.

This warranty is non-transferable.

WHAT WE WI L L DO

Hansgrohe, Inc., at its option, will replace any product or part of the

product that proves defective in workmanship and/ or material, un-

der normal installation, use, service and maintenance. If Hansgrohe,

Inc. is unable to provide a replacement part or product and repair is

not practical or cannot be made in timely fashion, Hansgrohe, Inc.

may elect to refund the purchase price in exchange for the return of

the defective product. REPAIR OR REPLACEMENT (OR, IN LIMITED

CIRCUMSTANCES, REFUND OF THE PURCHASE PRICE) AS

PROVIDED UNDER THIS LIMITED WARRANTY IS THE EXCLUSIVE

REMEDY OF THE PURCHASER.

WHAT I S N OT COV E R E D BY T H E WA RR A NT Y

Because Hansgrohe, Inc. is unable to control the quality of hans-

grohe or AXOR products sold by unauthorized sellers, unless oth-

erwise prohibited by law, this warranty does not cover hansgrohe

or AXOR products purchased from unauthorized sellers. Authorized

sellers can be found on hansgrohe and AXOR branded websites.

Labor and other expenses for disconnection, deinstallation, or return

of the product for warranty service (including but not limited to prop-

er packaging and shipping costs), or for installation or reinstallation

of the product are not covered by this warranty.

Hansgrohe, Inc. shall not be liable for any damage to the product

resulting from

•

reasonable wear and tear

•

outdoor use

•

misuse (including use of the product for an unintended

application)

•

freezing water

•

excessive water pressure

•

pipe corrosion in the home in which the product is

installed

•

abuse, neglect or improper or incorrectly performed

installation, maintenance or repair, including the use of

and AXOR

abrasive or caustic cleaning agents or "no-rinse" clean-

ing products.

This warranty does not cover: (i) accessories, connected materials

and products, or related products not manufactured by Hansgrohe,

Inc. (ii) any hansgrohe or AXOR product sold for display purposes

or (iii) hansgrohe or AXOR products purchased from unauthorized

sellers.

W H AT YO U M UST D O TO O B TAI N WARR AN T Y

SE RV I C E O R I N F O R M AT I O N

Contact your retailer, or contact Technical Service at:

In requesting warranty service, you will need to provide:

1. The sales receipt or other evidence of the date and place of

purchase.

2. A description of the problem.

3. Delivery of the product or the defective part, postage prepaid

and carefully packed and insured, to:

When warranty service is completed, any repaired or replacement

product or part will be returned to you postage prepaid.

REVISED SEPTEMBER 1, 2019.

LIMITATION ON DURATION OF IMPLIED WARRANTIES: Some

States do not allow limitations on how long an implied warranty

lasts, so the below limitations may not apply to you. TO THE

MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ANY

IMPLIED WARRANTY, INCLUDING THE IMPLIED WARRANTIES

OF MERCHANTABILITY AND OF FITNESS FOR A PARTICULAR

PURPOSE, IS LIMITED TO THE STATUTORY PERIOD OR THE

DURATION OF THIS WARRANTY, WHICHEVER IS SHORTER.

LIMITATION OF SPECIAL, INCIDENTAL OR CONSEQUENTIAL

DAMAGES: Some States do not allow the exclusion or limitation

of incidental or consequential damages, so the below limitations

and exclusions may not apply to you. TO THE MAXIMUM EXTENT

PERMITTED BY APPLICABLE LAW, THIS WARRANTY DOES NOT

COVER, AND HANSGROHE, INC. SHALL NOT BE LIABLE FOR,

ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES

(INCLUDING LABOR CHARGES TO REPAIR, REPLACE, INSTALL

OR REMOVE THIS PRODUCT), WHETHER ARISING OUT OF

BREACH OF ANY EXPRESS OR IMPLIED WARRANTY, BREACH

OF CONTRACT, TORT, OR OTHERWISE. HANSGROHE, INC.

SHALL NOT BE LIABLE FOR ANY DAMAGE TO THE PRODUCT

RESULTING FROM REASONABLE WEAR AND TEAR, OUTDOOR

Hansgrohe, Inc.

1492 Bluegrass Lakes Parkway

Alpharetta, GA 30004

Toll-free 800 -334- 0455

Hansgrohe, Inc.

1492 Bluegrass Lakes Parkway

Alpharetta, GA 30004

Toll-free 800 -334- 0455