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As OneButton™ Setup adds fixtures and switches to the network, compare the number of devices found and
reported on the Configuration Tool with the number of devices you previously continued.
During daylight harvesting calibration, all fixtures that are part of the network will turn off. The Configuration
Tool will indicate when the lights are supposed to be off. Any fixtures that stay at full brightness for the whole
OneButton™ Setup process are not part of the newly created network. OneButton™ Setup will continue with all
available devices. After the Configuration Tool indicates that OneButton™ Setup is complete, the troubleshooting
actions that follow in Figure D
Figure D can be attempted.
Figure D: If devices are missing from the new network, or if too many joined, you can correct the issue as follows:
Figure D:
If devices are missing from the new network, or if too many joined, you can correct the issue as follows:
Problem: All devices were not found
Problem: All devices were not found
Symptom
Symptom
Status LED is blinking
two times.
Status LED is blinking
three or four times.
Problem: Too many devices were found
Problem: Too many devices were found
Unintended device
was found during
OneButton Setup
® ®
Problem: SmartCast Technology Configuration Tool cannot discover all network devices; "found x of y
Problem: SmartCast
Technology Configuration Tool cannot discover all network devices; "found x of y
Potential Cause
Potential Cause
Device(s) missed the join process.
Device(s) needs to be reset.
Device did not complete OneButton Setup.
More devices than expected were
powered and ins range with their Status
LED blinking twice.
Solution
Solution
Connect Configuration Tool to the
existing network, if not already
connected. Perform Add New Devices
from the Advanced menu.
Connect Configuration Tool to the
existing network, if not already
connected. Use Reset Device from the
Advanced menu to reset the device. If the
devices cannot be reset using the
Configuration Tool, follow the manual
reset procedure on the installation sheet.
If possible, cycle power after manual
reset. After reset, confirm Status LED is
blinking twice. Connect Configuration
Tool to the existing network, if not already
connected. Perform Add New Devices
from the Advanced menu. If problem
continues, cycle power and try again.
Connect Configuration Tool to the
existing network, if not already
connected. Use Reset Device from the
Advanced menu to reset the extra
device(s) on the network.