Service and Support
The services and support programs described in the table below are available as part of the Cisco Desktop Switching
Service and Support solution, and are available directly from Cisco and through resellers.
Service and Support
Advanced Services
Total Implementation
Solutions (TIS) available
direct from Cisco
Packaged Total
Implementation
Solutions (Packaged TIS)
available through
resellers
Technical Support Services
SMARTnet and
SMARTnet Onsite (OS)
available direct from
Cisco
Packaged SMARTnet
available through
resellers
Ordering Information
Model Numbers
WS-C2950ST-24-LRE
WS-C2950ST-8-LRE
GLC-SX-MM(=)
GLC-LH-SM(=)
For More Information on Cisco Products, Contact:
• US and Canada: 800 553-NETS (6387)
• Europe: 32 2 778 4242
• Australia: 612 9935 4107
• Other: 408 526-7209
• World Wide Web URL: http://www.cisco.com
All contents are Copyright © 2002 Cisco Systems, Inc. All rights reserved. Important Notices and Privacy Statement.
Features
• Project management
• Site survey, configuration deployment
• Installation, text, and cutover
• Training
• Major Moves, Adds, Changes (MAC)
• Design review and product staging
• 24x7 access to software updates
• Web access to technical repositories
• Telephone support through the Technical
Assistance Center
• Advance replacement of hardware parts
Configuration
• 24 LRE ports + 2 10/100/1000BASE-T ports + 2 SFP ports (two of the four uplinks active
at one time)
• Based upon the 2950 Enhanced Software Image (EI)
• 8 LRE ports + 2 10/100/1000BASE-T ports + 2 SFP ports (two of the four uplinks active at
one time)
• Based upon the 2950 Enhanced Software Image (EI)
• GE SFP , LC connector SX transceiver
• GE SFP , LC connector LX transceiver
Cisco Systems, Inc.
Page 18 of 19
Benefits
• Supplements existing staff
• Ensures functionality meets needs
• Mitigates risk
• Enables proactive or expedited issue
resolution
• Lowers cost of ownership by utilizing
Cisco expertise and knowledge
• Minimize network downtime
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