© 2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
Telco
Warranty
Cisco Services for Access Switching
Cisco and our partners can help you create a robust, dependable Cisco Access Switching solution.
The Cisco lifecycle approach to services defines the requisite activities at each phase of the
solution lifecycle. Assessments help align your solution to business goals and gauge readiness to
support new technology. Effective planning and design expedite solution adoption. Award-winning
technical support increases operational efficiency, and optimization improves performance,
resiliency, stability, and predictability and prepares your network and teams for change. For more
information, visit http://www.cisco.com/go/services.
Table 6.
Cisco Services and Support Programs
Service and Support
Advanced Services
● Cisco Total Implementation
Solutions (TIS), available direct from
Cisco
● Cisco Packaged TIS, available
through resellers
®
● Cisco SMARTnet
and SMARTnet
Onsite support, available direct from
Cisco
● Cisco Packaged SMARTnet support
program, available through resellers
Ordering Information
Table 7 gives ordering information for the Cisco Catalyst 3560 Series switches.
Table 7.
Ordering Information for Cisco Catalyst 3560 Series Switches
Part Numbers
WS-C3560-8PC-S
WS-C3560-12PC-S
WS-C3560-24TS-S
WS-C3560-24TS-E
● MIC
● GOST
● China EMC Certifications
Common Language Equipment Identifier (CLEI) code
Limited lifetime warranty
Features
● Project management
● Site survey, configuration, and
deployment
● Installation, text, and cutover
● Training
● Major moves, adds, and changes
● Design review and product staging
● Access to software updates 24 hours
● Web access to technical repositories
● Telephone support through the Cisco
Technical Assistance Center (TAC)
● Advance Replacement of hardware
parts
Description
● 8 Ethernet 10/100 ports and 1 dual-purpose 10/100/1000 and SFP port
● Compact form-factor with no fan
● Enterprise-class intelligent services delivered to the network edge
● IEEE 802.3af and Cisco prestandard Power over Ethernet
● IP Base software feature set (IPB)
● 12 Ethernet 10/100 ports and 1 dual-purpose 10/100/1000 and SFP port
● Compact form-factor with no fan
● Enterprise-class intelligent services delivered to the network edge
● IEEE 802.3af and Cisco prestandard Power over Ethernet
● IP Base software feature set (IPB)
● 24 Ethernet 10/100 ports and 2 SFP-based Gigabit Ethernet ports
● 1RU fixed-configuration, multilayer switch
● Enterprise-class intelligent services delivered to the network edge
● IP Base software feature set (IPB)
● 24 Ethernet 10/100 ports and 2 SFP-based Gigabit Ethernet ports
● RU fixed-configuration, multilayer switch
● Enterprise-class intelligent services delivered to the network edge
Data Sheet
Benefits
● Supplements existing staff
● Helps ensure that functions meet
needs
● Mitigates risk
● Helps enable proactive or expedited
issue resolution
● Lowers TCO by taking advantage of
Cisco expertise and knowledge
● Minimizes network downtime
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