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Solving Network Problems

If you have a network problem with your Epson

LCD screen to diagnose the cause of most problems.

You can also check the basic troubleshooting suggestions below. For more in-depth

troubleshooting, see your online User's Guide or FAQs at www.epson.com/support (U.S.)

or www.epson.ca/support (Canada).

■

Try connecting to the wireless router or access point with your computer or another device to

confirm that it is working correctly.

■

Try restarting the router (turn it off and then on), then try to connect to it again.

■

Verify that the network settings are correct and check the signal strength. If it is poor, try

moving the product closer to your router or access point.

■

When using TCP/IP, make sure your network's DHCP option is enabled (your router

manufacturer will be able to assist you with this setting).

■

Print a network status sheet from the product's control panel.

XP-340: Press

Then press

XP-440/XP-446: Press

Status > Details > Print Status Sheet.

■

Remove and reinstall your product software.

if necessary and select

product, check the messages on the

Setup > Network Settings > Print Status Sheet

Setup > Network Settings > Network

Then press

Solving Network Problems