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Headset Template Management
System Generated Custom Headset Template
Before Release 12.5(1)SU1, administrators controlled headsets with the hand-coded configuration file
(defaultheadsetconfig.json file) that was manually uploaded to the Cisco TFTP server. After
upgrade to Unified CM Release 11.7(1)SU7 or later and 12.5(1)SU1 or later, the
defaultheadsetconfig.json file (which includes the headset settings and firmware version) is
converted to a custom headset template. This template is displayed as System Generated Custom Headset
Template in the Cisco Unified CM Administration interface. All the existing users and devices will be still
associated to this custom template after the upgrade.
Custom Headset Configuration Template
You can create a customized headset template as per your deployment needs. You can assign different headset
parameters to different models in the same template. You can also assign different firmware loads to different
headset models. The custom headset settings can be assigned to specific sets of users by associating the User
Profile(s) to the Custom Headset Template.
For more information about the headset template configuration settings, see the Headset Template Configuration
field descriptions in the Cisco Unified Communications Manager Administration Online Help.
The following table describes the parameters in each headset template.
Table 6: Cisco Headset 500 Series Parameters
Parameter
Speaker Volume
Microphone Gain
Sidetone
Cisco Headset 500 Series Administration Guide
18
Range
Default
0 – 15
7
Softer – Louder
Default
Off – High
Low
Cisco Headset Administration
Notes
Controls the level of sound in the headset. 0 is
very low while 15 is loud.
Configure this setting based on the ambient
noise in the office environment.
This parameter applies to all headsets in the
Cisco Headset 500 Series.
Gain controls how loud the user sounds to other
people on the call. Softer means users sound
quiet while Louder means users sound much
louder.
Configure this setting based on the ambient
noise in the office environment.
This parameter applies to all headsets in the
Cisco Headset 500 Series.
Controls how much of a user's own voice they
can hear through their headset.Off turns off the
sidetone while High means that users receive
much more feedback from their headset
microphones.
This parameter applies to all headsets in the
Cisco Headset 500 Series.