Fault
Coloured (blue, yellow,
brown), difficult to remove
to non-removable coatings
in the appliance or on
stainless steel utensils.
Coloured (yellow, orange,
brown), easily removable
deposits inside
the appliance (mainly
in the floor area)
Plastic parts discoloured.
Plastic parts discoloured.
Plastic parts discoloured.
Removable streaks on
glasses, glasses with
metallic appearance and
cutlery.
Initial or existing,
irreversible clouding
of glass.
Cause
Film formation consisting
of ingredients from vegetables
(e.g. cabbage, celery, potatoes,
noodles, ...) or the tap water (e.g.
manganese).
Film formation caused by metallic
components on silver or
aluminium utensils.
Film formation consisting
of ingredients from food
remnants and substances from
the tap water (limescale), "soapy"
Too low rinsing temperature.
Too low rinsing temperature.
Too low rinsing temperature.
Utensils precleaned too intensely;
sensors therefore decide on
weak programme sequence.
Stubborn soiling cannot be
completely removed.
Too much rinse aid.
Too much rinse aid.
Too much rinse aid.
No rinse aid added or setting too
No rinse aid added or setting too
No rinse aid added or setting too
low.
Detergent residue in the final
Detergent residue in the final
Detergent residue in the final
rinse programme section.
rinse programme section.
rinse programme section.
Detergent dispenser cover
Detergent dispenser cover
Detergent dispenser cover
blocked by utensils (cover does
blocked by utensils (cover does
blocked by utensils (cover does
not open fully).
not open fully).
not open fully).
Utensils precleaned too intensely;
Utensils precleaned too intensely;
Utensils precleaned too intensely;
sensors therefore decide on
sensors therefore decide on
sensors therefore decide on
weak programme sequence.
weak programme sequence.
weak programme sequence.
Stubborn soiling cannot be
completely removed.
Glasses not dishwasher-proof,
only suitable for dishwasher.
Fault, what to do?
Remedial action
Can be partly removed with machine
cleaner or by mechanical cleaning. Coatings
are harmless.
Can be partly removed with machine
cleaner or by mechanical cleaning.
Check function of the water softening
system (refill with salt) or, if using combined
detergents (tablets), activate water
softening system (see chapter Water
softening system/Special salt)
softening system/Special salt)
softening system/Special salt)
Select programme with higher washing
Select programme with higher washing
Select programme with higher washing
temperature.
temperature.
temperature.
Do not prerinse utensils. Remove only large
Do not prerinse utensils. Remove only large
Do not prerinse utensils. Remove only large
food remnants.
food remnants.
food remnants.
Recommended programme Eco 50°
Recommended programme Eco 50°
Recommended programme Eco 50°
Set rinse aid amount to lower setting.
Set rinse aid amount to lower setting.
Set rinse aid amount to lower setting.
Add rinse aid and check dosage
(recommended setting 4-5).
Detergent dispenser cover must not be
obstructed by utensils.
Do not place utensils or fragrance dispenser
in the tablet collecting tray.
Do not prerinse utensils. Remove only large
food remnants.
Recommended programme Eco 50°
Use dishwasher-proof glasses.
Avoid long steam phase (standing time after
wash cycle ends).
Use wash cycle at lower temperature.
Set water softening system according to the
water hardness (if required one setting
lower).
Use detergent with glass protection
component.
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