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Chapter 3 – Using basic phone functions

This chapter will show you how to use the basic functions of your Cisco SPA 514G IP phone, and includes

the following sections:

 Making and answering calls

 Adjusting the call volume and muting

 Putting a call on hold

 Resuming a call

 Ending a call

 Transferring calls

 Redialling

 Viewing and returning missed calls

 Turning the missed calls shortcut on and off

 Call forwarding

 Setting Do not disturb

 Using Call pickup

 Making an Ad-hoc conference call

 Using the phone directories

 Using the call history lists

 Accessing voicemail

Making and answering calls

Note: You might need to include a pre-fix number when you dial an external number - ask your

Vodafone One Net administrator for more details.

Note: Your IP phone will be configured with two lines that represent the same outgoing number,

indicated by the first two green line keys. Each line can hold up to two calls, but only one call may

be connected across both lines at any one time; the other calls will be kept on hold. You can use

the up and down arrow keys to scroll through all calls on the two lines.

To make a call when you are not on a call or holding a call, you can:

 Pick up the receiver

 Press the Speaker button

 Press the Headset button

 Press one of the green line keys

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