Cisco Small Business Pro SRP527W Руководство пользователя - Страница 18
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Section 1. What's in the Box
Section 2. Setting up your system
Section 3. Remote Working
(working away from your office)
Section 4. Troubleshooting
Section 5. Acronyms, Abbreviations
and Glossary
Previous
Next
Problem
Suggested solution
Phone has a dial
If your phone seems to be working, but you can't hear it ringing, try changing the ring volume or ring type.
tone, but no ring
To change the ring volume, press the up arrow on the Volume key on the front of the phone. (See the image above.)
To change the ring type:
1.
Press the Setup key on the phone (see the image above).
2.
Press the down arrow button on the navigation key to highlight the Ring Tone option (option 4).
3.
Press the physical button below the word Select on the display.
4.
Press the physical button under the word Change on the display.
5.
Press the physical down arrow button again to see different ring types.
6.
When you see the ring type you want, press the physical button under the word Select. The ring type will change.
If changing the ring volume or type doesn't make the phone ring properly, phone us on 13 2000 and say "Digital
Office Technology" when prompted
User can't make
Contact your Account holder or Administrator to review the types of outgoing calls that can be made from the
certain calls (e.g. to
phone. Your administrator can change the restrictions by to logging into CommPilot as an Administrator and
a mobile,
reviewing the Outgoing Call settings.
international calls,
interstate calls)
I can hear "beeps"
This indicates that there is an incoming call waiting to be answered. This feature is called Call Waiting.
and the message
• To answer the call press the answer soft key on the phone
light is flashing in
• To ignore the call press the ignore soft key on the phone
the middle of a
• To switch off the Call Waiting feature enter *43 on the keypad.
phone call
• To activate Call Waiting enter #43 on the keypad.
Calls divert to
Increase the number of rings configured for Call Forward No Answer and Third Party Voicemail Support by logging
MessageBank
too
®
into CommPilot.
quickly
Phone doesn't ring,
Check Ring Type is NOT set to "No Ring".
however indicator
• Press the Setup button on the phone
light flashes
• Select Ring Tone (option 4)
• Press the change soft key
• Scroll onto another Ring type
• Press the select soft key
Phone rings once
Login into CommPilot, go to the Call Forwarding Always menu and check that 'Play Ring Reminder when call is
and when you pick
forwarded' is not selected.
up no-one is there
Calls are always
Login in to CommPilot and go to the Call Forward Always menu. Check if the feature is configured to forward calls
coming through to
to your mobile number, and switch the feature OFF.
your mobile
User's Calling Line
Login into CommPilot and go to the Block Calling Line ID menu. If the feature is turned ON, then switch it OFF
ID is not displayed
to allow your number to be displayed on outgoing calls.
for outgoing calls
Section 4. Troubleshooting