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Should you need any more information about your telecare equipment, the questions and answers below should help.

What happens if I press my pendant in an emergency?

This is the baFery case,

not the baFery showing

Red light will ﬂash here

when pressed or if falls

is detected

Frequently Asked Questions

Argen( PP Installa(on Guide v5

Vibby oak is a wrist worn falls detector with

plain white square. The button is the whole

square. The back of the vibby looks like the

battery is showing but this is not the battery it

is just the back casing.

Received Pre-Programmed

All Vibby's go out in storage mode so

•

they don't go off whilst in the post

You will need to press and hold (the

•

white square face) until it starts

vibrating and will be ready to go

Testing button

Press anywhere on the white square

•

and a red light will show and it will

activate the lifeline to the control

centre

Testing falls function

Take Vibby off the wrist

•

Do the wrist strap up

•

Hold in one hand at waist height / if it

•

is a neck worn Vibby hold at chest

height for 30 seconds

Ask them to drop it on the floor and

•

leave for another 30 seconds

The Vibby will flash and activate to

•

the control centre as a falls detection

Page of

Installa(on Guide