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Cisco Expressway CE1200 Appliance Installation Guide
Appendix 1: Troubleshooting
8.
Type b to reboot.
During this reboot we recommend disabling the virtual drive (although you can also do it later as described in
Task 3 below). To disable the virtual drive now:
a.
Press F2 to enter boot Setup.
b.
Under Boot Options select CiscoVD Hypervisor and disable it.
c.
Press F10 to save and exit.
d.
While the system reboots, return to the Virtual Drive Info tab—in the CIMC interface under Storage—and
check the Hypervisor check box. The click Disable.
9.
After the reboot completes, connect using serial to complete the reset. You will see the factory installation
wizard.
10.
Your release key should be visible—press Enter to accept it.
If the release key is missing, contact Cisco TAC for the appropriate key and reapply it.
11.
After the release key is applied, you can optionally apply any option keys for the appliance (such as room or
desktop registrations). If you choose not to at this stage, they can be applied later through the Expressway
web UI or CLI.
12.
When prompted, press Enter to shutdown the system.
The factory installation wizard phase is complete.
13.
Power on the appliance, and follow the steps in
installation wizard.
Task 3: Disable the Virtual Drive After the Reinstall
If you chose not to disable the virtual drive during the reinstall stage, we recommend that you do it now:
1.
Access the CIMC interface.
2.
Go to Storage > Virtual Drive Info tab.
3.
Check the Hypervisor check box, then press Disable.
Lag During Boot up Due to Power Characterization Check
The power characterization test is run only once when you plug in and power up the CE1200. If the power
characterization test continues to run, causing a lag in the boot time, ensure that it is disabled in the CIMC. To do
this:
1.
Log in to the CIMC (see
2.
Click the menu arrow in the top-left corner.
3.
Go to Chassis > Power management > Power Cap Configuration.
4.
Click Disable Power Characterization.
5.
Click Save Changes.
Run the Install Wizard, page 17
Connecting Using CIMC Serial Over LAN, page
20
to complete the customer
14).