Epson Perfection 2400 Photo Начните здесь Руководство - Страница 8
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To Purchase an Optional Film Adapter or Other Accessories
Call the EPSON Store
www.epsonstore.com (U.S. sales only). In Canada, please call (800) 873-7766
for dealer referral.
Software Technical Support
If you're having problems with your software, use the contact information below.
Software
EPSON Scan
EPSON Smart
Panel
Adobe
Photoshop
Elements
Problems?
First, check the
Flashing green
Green
Flashing red
Off
If your problem is listed here, try these suggestions.
The New Hardware Wizard
appears on your screen.
You see a message about
a HI-SPEED USB device
in Windows XP.
You see an error message
when you try to scan, or
the scanner doesn't scan.
You can't scan negatives
or slides.
EPSON is a registered trademark and EPSON Smart Panel is a trademark of SEIKO EPSON
CORPORATION. EPSON Perfection is a registered trademark, and EPSON Store and SoundAdvice are
service marks of Epson America, Inc.
General Notice: Other product names are for identification purposes only and may be trademarks
of their respective owners. EPSON disclaims any and all rights in those marks.
Copyright © 2003 by Epson America, Inc. Printed on recycled paper. 6/03
Printed in XXX
SM
at (800) 873-7766 or visit our web site at
Telephone
U.S.
(562) 276-4382
Canada
(905) 709-3839
6:00
to 6:00
AM
PM
PT, Monday-Friday
(510) 445-8616
Windows
(206) 675-6358
Macintosh
(206) 675-6258
light on the scanner.
Warming up or scanning.
Ready to scan.
Make sure the transportation lock is unlocked
(see section 3).
Try restarting your computer and turning the
scanner off and then on again.
If the red light is still flashing, contact your dealer
or EPSON.
Make sure your scanner is connected to your
computer and plugged into a working power source.
Click Cancel and follow the steps in "Install the
Software" on the other side of this sheet.
Disconnect the scanner before installing
the software.
Click the x in the corner of the message to
close it. Your scanner will work correctly,
although not at maximum speed.
Make sure the scanner is connected to your
computer and plugged into a power source.
Make sure the transportation lock is pushed all
the way to the right (see section 3).
Uninstall the following programs: EPSON Photo
Print, EPSON Scan, EPSON Smart Panel,
and ScanToWeb. In the Windows Control Panel,
use the Add/Remove Programs utility to uninstall
software. Then follow the instructions on the
other side of this sheet to reinstall your scanner
software.
Make sure the scanner film holder is positioned
correctly, and the scanner glass is clean.
Make sure the cable for the transparency unit is
connected to the scanner (see section 3) and the
reflective document mat is removed.
If you're using Home or Professional mode,
make sure the Document Type or Film Type
matches what you're scanning: either Color
Negative Film, B&W Negative Film, or Positive
Film (for slides and transparencies).
Fax
,
(510) 445-8601
Internet and E-mail
support.epson.com
www.newsoftinc.com
www.adobe.com/support
CPD-14017R2
4025689-02