Epson Perfection 4870 Pro Начните здесь Руководство - Страница 8
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Questions?
Here's where to look for answers:
Quick Guide
See your Quick Guide for instructions on using DIGITAL ICE Technology,
scanning film and text, and basic troubleshooting.
On-Screen Reference Guide
Double-click the Perfection 4870 Reference Guide icon on your desktop.
If you didn't install it, insert the scanner software CD-ROM in the CD-ROM or
DVD drive. At the Custom Installation screen, select Scanner Reference Guide
only, then click Install. You must have Microsoft
Navigator (versions 5.0 or later), or Apple
read the Reference Guide.
On-Screen Help for EPSON Scan
Click the Help button or question mark that appears on the screen when you're
using these programs.
EPSON Technical Support
EPSON provides technical assistance 24 hours a day through the electronic
support services and automated telephone services described below:
•
World Wide Web
From the Internet, you can reach EPSON Support at
http://support.epson.com.
•
Automated Telephone Services
To use Automated Telephone Services, you must have a touch tone
telephone and call (800) 922-8911. Your EPSON SoundAdvice Express
Code is 70490. Use it to quickly select your scanner in SoundAdvice.
•
To Speak to a Customer Service Representative
Dial (562) 276-4382 (U.S.) or (905) 709-3839 (Canada), 6
Pacific Time, Monday to Friday. Toll or long distance charges may apply.
Before you call, please have the following information ready:
•
Product name (EPSON Perfection 4870 Pro)
•
Product serial number (located on the back of the scanner)
•
Proof of purchase (such as a store receipt) and date of purchase
•
Computer configuration
•
Description of the problem
Software Technical Support
Software
EPSON Scan
ABBYY FineReader
Sprint
Adobe Photoshop
Elements
ArcSoft application
software
LaserSoft Imaging
SilverFast
Monaco Systems
MonacoEZcolor
* Toll or long distance charges may apply.
EPSON is a registered trademark of SEIKO EPSON CORPORATION. EPSON Perfection is a registered trademark
and SoundAdvice is a service mark of Epson America, Inc.
DIGITAL ICE is a trademark of Kodak.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of their
respective owners. EPSON disclaims any and all rights in those marks.
© 2003 Epson America, Inc. 11/03
CPD-16660
Printed in Singapore XXXXXX XX.XX-XX
Telephone*/Fax*
U.S.: (562) 276-4382
Canada: (905) 709-3839
6:00
to 6:00
AM
Time, Monday to Friday
(510) 226-6719
fax: (510) 226-6069
(206) 675-6126
6:00
to 5:00
AM
Time, Monday to Friday
(pay support)
(510) 440-9901
8:30
to 5:30
AM
Time, Monday to Friday
TM
(941) 383-7496
9:00
to 5:30
AM
Time, Monday to Friday
(pay support)
fax: (941) 387-7574
TM
(978) 749-9944
9:00
to 5:00
AM
Time, Monday to Friday
®
Internet Explorer, Netscape
®
™
Safari
(version 1.0 or later) to
Internet and E-mail
support.epson.com
, Pacific
PM
www.abbyyusa.com
www.adobe.com/support
, Pacific
PM
www.arcsoft.com/
techmain.htm
, Pacific
PM
www.SilverFast.com
, Eastern
PM
www.monacosys.com/
support.html
, Eastern
PM
®
SM
to 6
,
AM
PM