Crowcon 40/40R Руководство по эксплуатации и техническому обслуживанию - Страница 19
Просмотреть онлайн или скачать pdf Руководство по эксплуатации и техническому обслуживанию для Детекторы газа Crowcon 40/40R. Crowcon 40/40R 20 страниц. Infra-red sf6 and refrigerant gas detector
Печатать страницу
7. Warranty
This equipment leaves our works fully tested and calibrated. If within the warranty period (1
year), the equipment is proved to be defective by reason of faulty workmanship or material,
we undertake at our discretion either to repair or replace it free of charge, subject to the
conditions below.
Warranty Procedure
To facilitate efficient processing of any claim, contact our customer support team on 01235
557711 with the following information:
Your contact name, phone number, fax number and email address.
Description and quantity of goods being returned, including any accessories.
Instrument serial number(s).
Reason for return.
Obtain a Returns form for identification and traceability purpose. This form may be
downloaded from our website 'crowconsupport.com', along with a returns label, alternatively
we can 'email' you a copy.
Instruments will not be accepted for warranty without a Crowcon Returns Number
("CRN"). It is essential that the address label is securely attached to the outer
packaging of the returned goods.
Units returned to Crowcon as faulty and are subsequently found to be 'fault free' or requiring
service, may be subject to a handling and carriage charge.
Warranty Disclaimer
The guarantee will be rendered invalid if the instrument is found to have been altered,
modified, dismantled, or tampered with. Any service by 3rd parties not authorized & certified
by Crowcon will invalidate the warranty on the equipment. Use of alternative manufacturer's
sensors which have not been approved by Crowcon will invalidate the warranty of the
product as a whole. The warranty does not cover misuse or abuse of the unit.
Sensor types have individually defined warranty periods which can differ from the hardware
warranty period. Crowcon reserve the right to amend warranty periods for particular
applications. Sensor warranty is rendered invalid if the sensors have been exposed to
excessive concentrations of gas, extended periods of exposure to gas or have been
exposed to 'poisons' that can damage the sensor, such as those emitted by aerosol sprays.
F-Gas Detector Instructions