Whirlpool 2184591 Руководство пользователя - Страница 21

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Requesting

Assistance

or Service

Before calling for assistance or service, please check "Troubleshooting"

on page 19. It may save you the cost of a

service call. If you still need help, follow the instructions

below.

For assistance

or service

in the U.S.A.:

1. If you need assistance*

. . .

Call the Whirlpool

Consumer

Assistance

Center

L!a

telephone

number.

Dial toll-free

from

anywhere

in the U.S.A.:

1-800-253-l 301

and talk with one of our trained consult-

ants. The consultant can instruct you in

how to obtain satisfactory operation from your

appliance or, if service is necessary, recommend a

qualified service company in your area.

If you prefer, write to:

Mr. William Clark

Consumer Assistance

Representative

Whirlpool Corporation

2000 North M-63

Benton Harbor, Ml 49022-2692

Please include a daytime phone number in your

correspondence.

2. If you need

service*

. . .

Whirlpool has a nationwide

network of authorized

Whirlpool service companies. Whirlpool

service technicians

are trained to fulfill

SERVICE

the product warranty and provide after-

warranty service, anywhere in the United

States. To locate the authorized

Whirlpool service company in your area, call our

Consumer Assistance Center telephone number (see

Step 1) or look in your telephone directory Yellow

Pages under:

APPLIANCE-HOUSEHOLD-

* WASHING

MACHINES

MAJOR,

SERVICE

8 REPAIR

DRYERS,

SERVICE&REPAIR

-See

Whirlpool

Applmces

See- WhIrlpool

Appliances

Authorzed

Whirlpool

Servce

Aulhonzed

Whlripool

Sew~ce

(Exampie

XYZ Serwe

Co )

[Example-

XYZ Serace

Co )

3. If you need

FSP@

replacement

parts

. . .

FSP is a registered trademark of Whirlpool

Corporation for quality parts. Look for this symbol of

quality whenever you need a replacement

part for your

WHIRLPOOL@ appliance. FSP replacement

parts will

fit right and work right, because they are made to the

same exacting specifications

used to build every new

WHIRLPOOL

appliance.

To locate FSP replacement parts in your area, refer

to Step 2 or call the Whirlpool Consumer Assistance

Center number in Step 1.

4. If you are not satisfied

with

how

the problem

was solved

. . .

Contact the Major Appliance Consumer Action

Program (MACAP). MACAP is a group of indepen-

dent consumer experts that voices consumer views

at the highest levels of the major appliance industry.

Contact MACAP only when the dealer, authorized

servicer, and Whirlpool have failed to resolve your

problem.

Major Appliance Consumer Action Program

20 North Wacker Drive

Chicago, IL 60606

MACAP will in turn inform us of your action.

When asking for help or service:

Please provide a detailed description of the problem, your appliance's complete model and serial numbers,

and the purchase date. (See page 2.) This information will help us respond properly to your request.