United States Warranty and Return Policy
TST429, TST329, TST239, AW339 Transducer WARRANTY
Clark Synthesis, Inc. warranties the TST239, TST329, TST429, and AW339 Transducers to be free
from defects and workmanship under normal use for a period of two (2) years from date of original
purchase. For industrial or commercial use, the warranty period is six (6) months.
This warranty is valid for the original purchaser and is not extended to subsequent owners. Any
applicable implied warranties are limited in duration to a period of the express warranty as provided
herein beginning with the date of the original purchase at retail, and no warranties, whether
expressed or implied, shall apply to this product thereafter. Some states do not allow limitations on
implied warranties; therefore these exclusions may not apply to you. This warranty gives you specific
legal rights; however, you may have other rights that vary from state to state.
WHAT IS NOT COVERED
This warranty is valid only if the product is used for the purpose for which it was designed. It does
not cover the following:
•
Damage caused by excessive heat
•
Damage through negligence, misuse, accident, or abuse
•
Damage caused by incorrectly mounting the Transducer
•
Damage due to not using an appropriate amplifier
•
Freight damage
•
Items repaired by an unauthorized repair facility
•
Items damaged due to amplifier clipping and/or distortion
•
Items purchased from unauthorized individuals or dealers
•
Cost of shipping product to Clark Synthesis, Inc.
•
Return shipping on non-defective items
RETURN POLICY
New, unused transducers may be returned within 7 days of the purchase date or the date of receipt.
Returns must be in their original packaging, undamaged, and in resellable (new) condition. All
hardware and manuals must be included. If the returned transducer does not meet these conditions,
you will be charged a 15% restocking fee or have the transducer returned to you at your expense.
Shipping charges are not refundable.
WHAT TO DO IF YOU NEED WARRANTY OR SERVICE
Contact Clark Synthesis at 303-797-7500, or email us at
[email protected]. You will be
given a Return Authorization (RA) number and return instructions.
International Warranty and Return Policy
Contact your international Clark Synthesis dealer or distributor for your country's warranty policies.
www.clarksynthesis.com
Warranty & Returns
Tactile Sound Transducers
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