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Feature and Technical Overview

Process flows

Process flow: Sending an email message to a BlackBerry device that is
associated with a BlackBerry email address
1.
A contact sends an email message to the BlackBerry® email address of a subscriber over the Internet.
2. The BlackBerry email address within the BlackBerry® Internet Service receives the new email message for the subscriber.
3. The BlackBerry Internet Service delivers the email message to the subscriber's BlackBerry device over the wireless network.
Process flow: Sending an email message from a BlackBerry device using a
BlackBerry email address
1.
A subscriber sends an email message from the BlackBerry® device using a BlackBerry email address.
2. The BlackBerry device sends the email message to the BlackBerry® Internet Service over the wireless network.
3. The BlackBerry Internet Service delivers the email message to the contact over the Internet.
Process flow: Forwarding an email message from an email account to a
BlackBerry email address
1.
An email message arrives in the subscriber's personal or work email account that the subscriber has configured to forward email messages
to the BlackBerry® email address.
2. Email message filters that the subscriber created in the work or personal email account forward the email message to the BlackBerry email
address.
3. The BlackBerry email address within the BlackBerry® Internet Service receives the new email message for the subscriber.
4. The BlackBerry Internet Service delivers the email message to the subscriber's BlackBerry device over the wireless network.

Process flow: Adding an email address to the BlackBerry Internet Service

1.
A subscriber adds a new email address to the BlackBerry® Internet Service account.
2. The BlackBerry Internet Service adds the new email address.
3. The BlackBerry Internet Service delivers an activation message to the subscriber's BlackBerry device to notify the subscriber that the email
address has been successfully set up.
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Process flows