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Appendix A
Registering your option
Online technical support
Telephone technical support
Service and Support
The following information describes the technical support that is available for your
product, during the warranty period or throughout the life of the product. Refer to your
Lenovo Statement of Limited Warranty for a fully explanation of Lenovo warranty terms.
Register to receive product service and support updates, as well as free and discounted
computer Accessories and content. Go to:
http://www.lenovo.com/support
Online technical support is available during the life of your product through the Lenovo
Support Web site at http://www.lenovo.com/ support.
Product replacement assistance or exchange of defective components also is available
during the warranty period, assistance for replacement or exchange of defective
components is available. In addition, if your option is installed in a Lenovo computer,
you might be entitled to service at your location. Your technical support
representative can help you determine the best alternative.
Installation and configuration support through the Customer Support Center will be
withdrawn or made available for a fee, at Lenovo's discretion, 90 days after the option
has been withdrawn from marketing, Additional support offerings, including
step-by-step installation assistance, are available for a nominal fee.
Before contacting a Lenovo technical support representative, please have the following
information available: option name and number, proof of purchase, computer
manufacturer, model, serial number and manual, the exact wording of any error message,
description of the problem, and the hardware and software configuration information for
your system.
Your technical support representative might want to walk you through the problem
while you are at your computer during the call.
Telephone numbers are subject to change without notice. The most up-to-date telephone
list for Lenovo Support is always available at: http://consumersupport.lenovo.com
E24-10 Flat Panel Monitor User's Guide
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