ThinkSmart View User Guide for Microsoft Teams phones
Using ThinkSmart View as a Common Area Phone
Your View can be setup as a Common Area Phone (CAP). CAP devices are typically placed in an area like a
lobby, huddle room, phone booth, or another area that is available for many people to make a call.
Types of Common Area Phone Licenses:
CAP account
Resource account
CAP Account
You have access to certain features for the common area phones:
• CAP account: You have calls capability. You also have the searching capability if your system administrator
enables it on the Microsoft Teams & Skype for Business Admin Center.
• Meeting account: You have calls capability and can join the scheduled meeting.
Device Management
ThinkSmart View is a managed device for IT organizations. As an admin, you can manage Teams devices in your
organization from the Microsoft Teams admin center. You can view and manage the device inventory and do
tasks such as update, restart, and monitor diagnostics for devices. You can also create and assign configuration
profiles to a device or groups of devices.
Here are some examples of how you can manage ThinkSmart View devices in your organization.
•
Change device information
•
Manage software updates
•
Restart a device
•
View device history
•
View diagnostics
You can find more information about the Teams Admin Center and managing Teams devices here.
Microsoft Intune, also known as Microsoft Endpoint Manager, is the supported device management platform
for Teams devices. If you have Microsoft Intune in your organization, devices are automatically enrolled in
Intune. After a device is enrolled, device compliance is confirmed, and conditional access policies are applied
to the device. You can find more information about Microsoft Intune here.
When devices are enrolled and managed in Intune, administrators can:
•
See the devices enrolled and get an inventory of devices accessing organization resources.
•
Configure devices so they meet your security and health standards. For example, you probably want to
block jailbroken devices.
•
Push certificates to devices so users can easily access your Wi-Fi network, or use a VPN to connect to
your network.
•
See reports on users and devices that are compliant, and not compliant.
•
Remove organization data if a device is lost, stolen, or not used anymore.
You have calls capability. You also have the searching capability if your system
administrator enables it on the Microsoft Teams Admin Center
You have calls capability and can join a scheduled meeting
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