Displays2go DP031NVB Руководство пользователя - Страница 15
Просмотреть онлайн или скачать pdf Руководство пользователя для Внутренняя отделка Displays2go DP031NVB. Displays2go DP031NVB 17 страниц. Led counter
ISSUE
Display Screen is
black
Images out of
Sequence
Images Repeating or
not displaying
properly
Cannot Upload
Content
Parts Missing or
Damaged
If all the potential solutions have been tested for a particular issue and problems have not been
resolved, contact a customer service representative for guidance.
TROUBLESHOOTING GUIDE
PROBABLE CAUSE
- Display power is not on.
- Abnormal electrical power supply of
display.
- No video source is switched
(synchronous or asynchronous)
Setting Error
Setting Error
-Content format is not compatible.
-Content files are too large.
-Port being used is defective.
-App being used to play content is
defective.
-Android board is defective.
-
Parts missing during manufacturing.
(No charge for replacements.)
-
Parts lost or damaged by customer.
(Customer may purchase
replacements)
Contact Information:
Website: www.displays2go.com
Phone:
-
Check the power supply to make sure
-
-
-
-
Reload display configuration files
-
Confirm content is one of the following
compatible formats: AVI, MPEG4,
WMV, MKV, flv, MP3, MP4, MOV.
-
Confirm file size is less than available
space.
844-221-3388
PAGE 15
SOLUTIONS
the unit is powered.
Check if unit has been turned on.
Check Ethernet cable connection.
Reload display configuration files
-
Contact a customer service
representative.