Dogtra YS300 Руководство пользователя - Страница 10

Просмотреть онлайн или скачать pdf Руководство пользователя для Средство для ухода за домашними животными Dogtra YS300. Dogtra YS300 12 страниц. No bark collar
Также для Dogtra YS300: Руководство пользователя (12 страниц), Руководство пользователя (12 страниц), Руководство по эксплуатации (14 страниц)

TROUBLESHOOTING GUIDE

1. My dog is not reacting to the receiver.

- Make sure the receiver is turned on.

- Be sure the strap is on the dog tight enough so that

both contact points are touching the dog's skin.

– The contact points may be too short for the dog. To

place an order for longer contact points that are more

appropriate for your dog, please call (888) 811-9111.

If you are already using the longest contact points

available, you might need to trim down the hair on the

dog's neck so both contact points are touching the

dog's skin.

– The intensity level may be too low for your dog. Keep

increasing the stimulation until the dog responds,

usually with neck movement, head shaking, looking

over its shoulder, etc. (response may be very subtle).

2. My YS300 is not holding a charge.

– The batteries might not be charged properly, or

the charger, splitter, and the charging port may not be

functioning properly. You can send in your charging

units to have us inspect them.

– The charging pin may be damaged. Inside the charging

port, there is a metal pin that should be standing

straight up and stiff. If the pin is wobbling, broken, or

missing, you will need to send the unit in to the Repair

Department. The charging port must be clean prior to

charging; clean the dirt out with a cotton swab and

some rubbing alcohol. If the dog is in salt-water, be

sure to rinse the receiver and charging port with clean

water.

– If the above does not resolve your issues, contact

Dogtra customer service at [email protected] or

(888) 811-9111.

3. My dog has skin irritation.

- Leaving the receiver in the same location on the

dog's neck for an extended period of time can cause

skin irritation. If the dog is to wear the receiver for

long periods, occasionally reposition the receiver so

that the contact points are moved to a different

location on the dog's neck. Make sure you check for

skin irritation each time you use the unit.