Ashley Entertainment Spectrum Руководство по эксплуатации - Страница 7

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Frequently Asked Questions

Spectrum Musical Instruments has put together the most often asked questions

with answers for you to view. If you have a specific topic that you do not see

addresses here, most likely it is answered at www.rockhousemethod.com. This

web site is an incredible resource that has been included with your purchase at

no additional charge.

If you still do not see an answer to your question please email us at

[email protected] or call 877-914-1800.

We will respond as quickly as possible.

How Do I Obtain Warranty Service?

To evaluate the situation, a Return Authorization will be issued if the instrument

meets the criteria of our return policy. The consumer will be responsible for

getting the instrument to our Warranty Center. If the instrument is shipped, freight

and insurance must be prepaid. All returns to Spectrum Musical Instruments must

have a return authorization - any shipments that do not have authorization will be

refused.

Only authorized Spectrum Musical Instrument service centers may perform warranty

service - any service performed by unauthorized persons will void the warranty.

Spectrum disclaims liability for defects or damages caused by service performed

by unauthorized persons and all non-warranty service not performed by Spectrum.

When contacting Spectrum via email you should include a complete description of

the problem. After inspecting your instrument, Spectrum or the authorized Spectrum

Warranty repair center will advise you of the approximate date of completion. The

repaired instrument or part will be returned to the owner or dealer, freight collect and

insured. No representative or other person is autho rized to assume for Spectrum

Musical Instruments any liability except as stated above.

Is this warranty transferable?

The warranty is extended to the original retail purchaser and may not be trans ferred

or assigned to subsequent owners.

I did not receive an owner's manual, is one available?

Every Spectrum Musical Instrument owners manual is available as a PDF file at

www.ashleyentertainmentcorp.com

Frequently Asked Questions

Storage:

One of the first things to consider for your guitar care routine is how you will protect

your instrument in order to prevent physical damage. A properly fitted guitar case is

one of the best ways to do this. Whether you're traveling or simply storing it, a case

is like having a guitar care insurance plan and will help to safe guard your investment.

Keeping your guitar in the case when you are not using it will prevent it from being

accidentally bumped, stepped on or otherwise mistreated.

Frequent Use:

When using frequently be sure to use a guitar stand. This allows you to set your

instrument in a safe place yet ready to play. Be careful to avoid sunlight or heat.

Exposing your guitar to these elements may cause the wood to become dry, or

warped. Optimum room temperature for your guitar is between 55-65 degrees and

never located in extreme climate changes.

Moisture:

You might also want to use a humidifying system. Keep it inside the soundhole when

you are not using it so that the wood does not dry out. This is especially important if

you live in a hot, dry climate.

Regular Cleaning:

Simply wiping down the neck and body after each use will not only keep it looking good,

it will also sound better. Over time the oils from your fingertips begin to accumulate on

the surface of the strings and they loose their brilliance. Try to maintain the habit of

wiping down your strings with a soft cotton cloth after each use. This will help to limit

corrosion and extend their life.

Changing Strings:

When you notice your strings are showing signs of wear and sounding dull, its time

to change them. How often you have to change your strings depends on how much

you play your guitar. Some professionals put new strings on their guitar prior to every

performance. This could mean changing them every day. Of course, you won't need

to do it that often. Perhaps 1-3 months. This is where you will have to exercise your

own judgement and some common sense to decide what works best for you. If you

are in the habit of cleaning them after each use, they will tend to last longer.