EG&G ORTEC 463 Руководство по эксплуатации и обслуживанию - Страница 5

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STANDARD WARRANTY FOR ORTEC INSTRUMENTS
ORTEC warrants its instruments other than preamplifier
FET input transistors, vacuum tubes, fuses, and batteries
to be free from defects in workmanship and materials
for a period of twelve months from date of shipment
provided that the equipment has been used in a proper
manner and not subjected to abuse. Repairs or replace
ment, at ORTEC option, will be made on in-warranty
instruments, without charge, at the ORTEC factory.
Shipping expense will be to the account of the customer
except in cases of defects discovered upon initial operation.
Warranties of vacuum tubes and semiconductors made by
their manufacturers wil l be extended to our customers only
to the extent of the manufacturers' l iability to ORTEC.
Specially selected vacuum tubes or semiconductors cannot
be warranted. ORTEC reserves the right to modify the
design of its products without incurring responsibility for
modification of previously manufactured units. Since in
stallation conditions are beyond our control, ORTEC
does not assume any risks or l iabil ities associated with
methods of installation or with instal lation results.
QUALITY CONTROL
Before being approved for shipment, each ORTEC in
strument must pass a stringent set of quality control tests
designed to expose any flaws in materials or workmanship.
Permanent records of these tests are maintained for use in
warranty repair and as a source of statistical information for
design improvements.
ORTEC must be informed in writing of the nature of the
fault of the instrument being returned and of the model and
serial numbers. Failure to do so may cause unnecessary
delays in getting the unit repaired. Our standard procedure
requires that instruments returned for repair pass the same
quality control tests that are used for new-production
instruments.
Instruments
that
are returned
should
be
packed so that they wil l withstand normal transit handling
and must be shipped PREPAID via Air Parcel Postor United
Parcel Service to the nearest ORTEC repair center. Instru
ments damaged in transit due to inadequate packing will be
repaired at the sender's expense, and it will be the sender's
responsibility to make claim with the shipper. Instruments
not in warranty wi l l be repaired at the standard charge
unless they have been grossly misused or mishandled, in
which case the user wi ll be notified prior to the repair
being done. A quotation wi l l be sent with the notification.
DAMAGE IN TRANSIT
Shipments should be examined immediately upon receipt
for evidence of external or concealed damage. The carrier
making delivery should be notified immediately of any such
damage, since the carrier is normally liable for damage in
shipment. Packing materials, waybills, and other such
documentation should be preserved in order to establish
claims. After such notification to the carrier, please notify
ORTEC of the circumstances so that we may assist in dam
age claims and in providing replacement equipment if
necessary.