Canon 3149C002AA Servis Kılavuzu - Sayfa 10
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V.
Service Authorization
To obtain and maintain authorization to service an imageFORMULA DR-
G2140/DR-G2110, each dealer location must have at least one (1) technician
certified to service the machines.
VI.
Educational Training
A. Training Program Overview
The imageFORMULA DR-G2140/G2110 online course focuses on the basic
features, functional systems, component identification, disassembly, and
servicing procedures.
The imageFORMULA DR-G2140/G2110 online course is available on the
e-Support Center
B. New Technician Certification
New dealer technicians must have one technician who has successfully
completed the imageFORMULA DR-G2140/G2110 online course (Course #:
18IFSDRG21400O) to sell and service the imageFORMULA DR-G2140/DR-
G2110.
C. Who Should Complete
All service technicians responsible for servicing and supporting this scanner
must successfully complete this training to receive technical support and
dealer authorization to sell these products.
D. Prerequisites
There are no prerequisites for this training course.
It is highly recommended that the service technician have:
• Prior experience with Canon imageFORMULA DR devices.
• Experience with taking eLearning courses.
• Familiarity with common hand tools to disassemble and service Canon
devices.
imageFORMULA DR-G2140 / DR-G2110 Service Guide
imageFORMULA DR-G2140/DR-G2110 Service Guide
Training Website.
October 2018
Page 6