Electric Bike Company R Manuel - Sayfa 11

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Electric Bike Company R Manuel

BATTERY CHARGING

IMPORTANT SAFETY INFORMATION AND WARRANTY DETAILS
***Consumer must always charge his/her battery every 1-2 months when not in use.
EBC strongly recommends that after 5 years, customers send their batteries to EBC
for service or replacement.
***Use a regular wall outlet to charge your battery. Do not use any other type of
outlet, such as an RV outlet or a converter or an inverter, or any other charger
not recommended by EBC. Failure to comply with these instructions could lead
to catastrophic consequences, including but not limited to battery malfunction,
sparking, explosion or a battery fire. EBC is not responsible or liable for any damage
caused by battery misuse and/or charging the battery in any other manner than per
EBC instructions.
EBC offers a 5 year warranty against manufacturer defects, but if the consumer fails to
charge the battery regularly and it goes dead overtime – the consumer will not be able
to recharge him or herself. Consumer will either need to purchase a new battery or send
the battery back to EBC for repair. Consumer can either drop off the battery at the EBC
Factory or ship the battery back to EBC for repair. There is no repair cost or exchange
cost to fix or exchange the battery within the first 30 days if malfunction is determined
to be due to a manufacturer defect. After 30 days, battery repair cost will be waived if
the consumer drops off battery or ships it back at his/her expense. A return label must
be included. If consumer opts to exchange the battery instead of having it repaired, the
cost of an exchange is $399 for a standard battery and $499 for an upgraded battery.
Consumer will receive a new battery and EBC will retain the old battery. Consumers are
responsible for the shipping costs of a battery exchange. After 5 years, consumer will
need to pay the full retail price of a new standard or upgraded battery.
Water damage is not covered under this warranty.
Reminder
Before you begin your ride, please check to see if your disc brake on your
front wheel matches the one that is on the back of your bike.
Please contact our Customer Support team to setup a battery exchange.
Remember: In periods of non use, be sure to charge battery every 1-2 months.
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