Electrolux ESF 6162 Talimat Kitabı - Sayfa 19

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Service and Spares

In the event of your appliance requiring service, or if you wish

to purchase spare parts, contact our local Electrolux Service

Centre by telephoning:

0860 234 481 / 2 / 3

+27-11-579-0800

Help us to help you

Please determine your type of enquiry before writing or

telephoning. When you contact us we need to know:

Your name

Telephone number

Physical Address where appliance is located

Model and Serial Number of the appliance

Clear and concise details of the fault

Customer Care

For general enquiries or information regarding Electrolux

appliances contact:

Customer Care Department

Electrolux

P.O. Box 3657

Johannesburg

2000

South African Customers: 0860 234 481

International Customers:

Guarantee Conditions

The guarantee is valid for thirty six (36) months

commencing when the appliance is handed over to the

first retail purchaser, which must be verified by purchase

invoice or similar documentation.

Electrolux guarantees the equipment against defective

material or faulty manufacture, provided it is used for

domestic use from the date of purchase by the original

purchaser. If not used as above-mentioned, the warranty

period will limit.

If the appliance is used or installed more than Fifty (50)

kilometres from the nearest Electrolux Authorised Service

Agent, the additional distance covered shall be for the

account of the purchaser.

The risk in regard to appliances to be repaired shall at all

times remain with the purchaser.

(South Africa Customers)

(International Customers)

+27-11-579-0800

This guarantee is given on condition that only genuine

Electrolux parts and accessories are used at all times in

the appliance.

Electrolux shall not be responsible for damage of any kind

resulting from electricity fluctuations, faults in the building

wiring, faulty installations, improper use of controls or

failure to use the appliance in accordance with operating

instructions and/or general misuse and/or abuse, which

would include unforeseen accidents, wear and tear, and/or

earthquake, flood, lightning or any other natural disaster

beyond the control of Electrolux.

Any attempt by an unauthorised person to repair or tamper

with the appliance shall render this guarantee null and

void.

This guarantee does not include bulbs, loose glass, glass

oven doors, enamelled surfaces, discolouring of stainless

steel surfaces, filters and other parts subject to wear and

tear.

Electrolux shall not be responsible in terms of this

guarantee for the replacement or repair of any parts of the

appliance if damaged during transit, where packaging

damage is visible.

10. Repairs carried out under guarantee do not extend the

guarantee period for the appliance. Parts removed during

guarantee repairs become the property of Electrolux.

11. This guarantee shall be available only to a purchaser of

electrolux appliances from an authorised Home

Products/Electrolux Dealer or Distributor in and where the

appliance haws been retained for use in the Republic

South Africa, Namibia, Swaziland, Lesotho and Zimbabwe.

12. Failure to produce documentary proof of the date or

original acquisition by the original purchaser will result in

normal charges being levied for the work carried out ant

the parts supplied.

13. The liability of Electrolux under this guarantee is limited to

the replacement and/or repair of the defective parts within

the guarantee period and does not extend to be

installation or removal of the appliance. Furthermore,

Electrolux does not accept responsibility or liability to

compensate for any consequential loss or damage of any

kind caused by or due to the failure of operation or

malfunction of any equipment to which this guarantee

applies.

14. It is at the sole discretion of Electrolux that, in terms of

guarantee, consideration be given to replace the appliance

due to various parts failing of a similar nature or in the

event of the appliance being in a state of beyond repair.