Dreame VPV11A Kullanıcı Kılavuzu - Sayfa 10

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FAQ

If the vacuum is not working properly, please refer to the table below.

Errors

Possible Causes

The appliance is out of battery or

its battery level is low.

The vacuum does not

Overheat protection mode

work.

triggered by a blockage.

The suction opening or air duct is

blocked.

The dust cup is full and/or filter

assembly is clogged.

Weak suction force.

An attachment is blocked.

The motor makes a

Main suction opening or extension

strange noise.

rod is blocked.

The battery indicator

is solid red when

The battery pack is damaged.

charging the vacuum.

The battery indicator

The motor temperature is too high.

blinks red after turning

/ The bush roller is blocked. / The

on the vacuum.

air duct is blocked.

The charger does not plug into the

vacuum well.

The battery indicator

The battery is fully charged

does not light up

and switches to sleep mode

when charging.

automatically.

The problem persists after ruling

out the above two possibilities.

The battery temperature is too low or

Charging too slow

too high.

LED lights of the multi-

surface brush do not

LED lights are damaged.

work.

•

The lithium-ion battery pack contains substances that are hazardous to the

environment. Before disposing of the vacuum, please remove the battery pack, then

discard or recycle it in accordance with local laws and regulations of the country or

region it is used in.

The appliance must be disconnected from the power supply when removing the

•

battery. Keep batteries out of the reach of children. Never put batteries in mouth. If

swallowed, contact your physician or local poison control.

Under abusive conditions, never contact the battery from which the liquid may be

•

ejected. If contact accidentally occurs, rinse with water. If liquid contacts eyes, seek

medical help immediately. Liquid ejected from the battery may cause irritation or

burns.

Solutions

Fully charge the vacuum, then resume

use.

Clean the suction opening or air duct.

Wait until the vacuum cools down, then

reactivate it.

Clear any blockage from the suction

opening or air duct.

Empty the dust cup and/or clean the

filter assembly.

Clear any blockage in the attachment.

Clear any blockage in the main suction

opening or extension rod.

Please contact the after-sales service

department for maintenance.

Check these parts in turn.

Check whether the charger is properly

plugged into the vacuum.

The vacuum runs normally.

Please contact the after-sales service

department for maintenance.

Wait until the battery temperature

returns normal, and then recharge.

Please contact the after-sales

department for maintenance.

WEEE Information

All products bearing this symbol are waste electrical and electronic equipment

(WEEE as in directive 2012/19/EU) which should not be mixed with unsorted

household waste. Instead, you should protect human health and the environment

by handing over your waste equipment to a designated collection point for

the recycling of waste electrical and electronic equipment, appointed by the

government or local authorities. Correct disposal and recycling will help prevent

potential negative consequences to the environment and human health. Please

contact the installer or local authorities for more information about the location as

well as terms and conditions of such collection points.