Comtrend Corporation NexusLink 3120 Kurulum Kılavuzu - Sayfa 9

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Comtrend Corporation NexusLink 3120 Kurulum Kılavuzu

Frequently Asked Questions?

1. What is DSL?
• DSL stands for Digital Subscriber Line. DSL is a high speed Internet access
product for homes and businesses that uses existing copper telephone lines.
2. Can a DSL line be shared among multiple users?
• Yes, multiple computers can be connected through WiFi or by Ethernet cable
using one of the additional yellow ports on the back of the modem. This
is perfect for businesses that need to connect an entire office to one DSL
connection.
3. What are phone filters and what do they do?
• The phone filters are to be placed inline with all the phones in your home
(not on the modem) to prevent the digital signal from interfering with your
telephones as well as preventing the phones from interfering with your
high speed modem. These filters must be inline with all phones in the home
or business for the high speed modem to work correctly.
4. If I move can I take my equipment with me to my new house and have it work?
• Yes, first you must confirm with us if DSL service is available at your new
location. If so, you must inform us to transfer the service as there is
hardware that must be provisioned on the phone line at the new location
for the system to work. There is a charge for this service.
5. Should I have filters on all my phone lines?
• Only on phone jacks that are connected to a phone, fax machine or Audio
Visual equipment. The jack that has a line going into the modem should
NOT have a small single line filter, but you can use the larger DSL splitter
filter using the "DSL" port only for the modem.
6. My Modem has no lights!
• Verify that the power button at the back of the device is in the "ON"
position. Verify that the modem's power source is plugged into a working
power outlet or power bar. Next, take the modem to another power source
and verify if you get the power light. For further assistance regarding this
error, please call the Nexicom Helpdesk.
7. The filter supplied does not fit with my wall mount phone. What do I do?"
• Don't worry we have a solution. A wall mount filter can be obtained by
calling Nexicom, we will be happy to make arrangements to provide you
with one of these special filters.
Comtrend NexusLink 3120 – Wireless Gateway
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